Regional Client Experience Lead, SE Asia & Oceania

SG03 Richemont Luxury (Singapore) Pte Ltd; Singapore; On-site; SGD 150,000 - 210,000; Full time

Job summary

Richemont Luxury (Singapore) Pte Ltd in Singapore seeks a Regional Client Experience lead to shape SEAO initiatives, translating global priorities into regionally resonant experiences. You will collaborate with Events & Activations, CVE, Store VM, MCC and Commercial/Retail to deliver distinctive client moments.

Ideal candidates have 5–7 years in client engagement and a proven track record in luxury brand experiences, with strong cultural sensitivity and excellent project management.

Qualifications

• 5–7 years of experience in managing client engagement or experiences, preferably luxury retail or premium hospitality at regional level.
• Ability to translate local cultures into relevant client experiences across SEAO.
• Proven track record in shaping event hospitality and high-value client moments end-to-end.

Responsibilities

• Define regional client experience strategy and governance, prioritizing local moments and brand impact.
• Shape client hospitality for regional events, ensuring personalization and consistency.
• Oversee client gifting strategies, budgets and regional spend visibility.
• Develop scalable celebration concepts for key occasions and Maison celebrations.

Skills

Client engagement

Event management

Project planning

Budgeting

Stakeholder management

Cultural sensitivity

Job description

Richemont Luxury (Singapore) Pte Ltd in Singapore seeks a Regional Client Experience lead to shape SEAO initiatives, translating global priorities into regionally resonant experiences. You will collaborate with Events & Activations, CVE, Store VM, MCC and Commercial/Retail to deliver distinctive client moments.

Ideal candidates have 5–7 years in client engagement and a proven track record in luxury brand experiences, with strong cultural sensitivity and excellent project management.