2008 Reception and Administration Support Officer/Hougang

MAXHUNT RESOURCE PTE. LTD.; Singapore; On-site; SGD 28,000 - 36,000; Full time

Job summary

MAXHUNT RESOURCE PTE. LTD. is recruiting for a Reception and Administration Support Officer at Montfort Secondary School.

The role handles front-desk duties, student and parent interactions, and general office support under a fixed-term contract from 1 December 2026 to 31 December 2027, with extension options. The position follows school hours and requires strong communication, Excel/Word skills, and a professional demeanor.

Qualifications

• Strong communication and active listening skills are required.
• pleasant, professional and mature disposition.
• Ability to work effectively in a fast-paced environment.
• Microsoft Word and Excel proficiency.

Responsibilities

• Front desk duties serving parents, visitors and staff professionally.
• Issue graduation certificates and other school documents.
• Accept goods for staff and coordinate receipt with teams.
• Answer incoming calls within 3 rings.
• Issue stationery and loan items; guide staff on forms to use.
• Notify General Office when stock or first aid supplies need replenishment.
• Provide basic first aid to students in the Sick Bay and issue leave slips.
• Manage lost and found items promptly and orderly.
• Data entry and document submission checks (MOE FAS, leave forms).
• Update latecomer records and attendance; notify relevant officers.
• Arrange Parents-Teachers Meeting appointments for parents/guardians.
• Safekeep Ezlink cards/handphones for latecomers/students.
• Support school events and fundraising activities; maintain reception area cleanliness.
• Assist in verification of payment documents and manage generic school email.

Skills

Communication skills

Active listening

Customer service

Fast-paced environment

Education

GCE A-Level or Diploma

Tools

Microsoft Word

Microsoft Excel

Job description

2008 Reception and Administration Support Officer

Name of School Montfort Secondary School

Contract Period: From 1 December 2026 to 31 December 2027.

Option to Extend: 11 months

Working Hours：

School Term: Mon-Fri 7:15am to 4.30pm, inclusive of 45 minutes lunch break

School Holidays/Scheduled School Holidays： Mon-Fri 8:00am to 5.15pm, inclusive of 45 minutes lunch break

The Services required are set out as follows:

Counter Service to manage stakeholders' needs

• Front desk duties include attending to the needs of walk-in customers (such as parents, visitors, partners, teachers, staff, and students) in a professional, prompt and friendly manner. This also includes assisting students according to the school's guidelines such as issuing graduation certificates and other documents.
• Accept goods on behalf of staff and coordinate with them to ensure receipt of the items.
• Handle incoming calls professionally and ensure they are answered within 3 rings.
• Issue stationery and loan items and provide guidance to users on the appropriate forms to use.
• Notify the General Office when stationery and first aid supplies in the Sick Bay need replenishment.
• Administer basic first aid to injured or ill students in the Sick Bay and issue excuse chits for students who need to leave school early.
• Manage lost and found items, ensuring they are promptly recorded, labeled, and organized in a timely manner.

Students' Support

• Handle administrative duties such as data entry, verify and check on completeness of forms and documents submission such as MOE FAS application forms and leave application forms.
• Handle the latecomers by updating the latecoming details at the google form, issuing latecomer's slip, daily updating of students' attendance and notifying OM on students issued with Corrective Work Order.
• Manage parents' appointments for key personnel during Parents-Teachers Meetings.
• Support Discipline Master in the safekeeping of Ezlink cards/ handphone for latecomers/students.

Other Administrative Support

• Provide administrative support for school events and fund raising activities.
• Maintain the orderliness and cleanliness of reception counter and Sick Bay.
• Manage the School's generic email account and assist in the verification of payment documents.

Perform adhoc duties and undertake projects as assigned by the School from time to time.

Requirements：

The Personnel should possess strong communication and active listening skills, a pleasant, professional and mature disposition and the ability to work effectively in a fast-paced environment.

The Personnel shall possess a minimum qualification of either a GCE A-Level certificate or a Diploma or an equivalent qualification.

The Personnel should preferably have three (3) years of experience in a school frontline customer service role.

Knowledge of Microsoft Word and Microsoft Excel

Maxhunt Resource Pte Ltd | EA Licence: 22C1322

Cynthia Lai | Registration No: R25146301