Receptionist cum Admin Assistant |School |Lorong 3 Toa Payoh

WSH Experts Pte Ltd; Singapore; On-site; SGD 25,000 - 40,000; Full time

Job summary

WSH Experts Pte Ltd in Singapore seeks a Customer Service and Front Desk Coordinator to greet visitors, handle walk-in inquiries, and answer calls with professionalism. You will support sick bay operations, incident reporting, and daily administrative tasks to maintain an orderly environment.

The role requires strong communication, a courteous demeanor, and the ability to manage records and goods delivery. Join a team dedicated to safety and efficient front-office operations.

Qualifications

• Experience in front desk or customer service roles.
• Strong communication and interpersonal skills.
• Familiarity with basic administrative duties is a plus.

Responsibilities

• Serve as the first point of contact for all visitors, parents, and members of the public.
• Attend to walk-in enquiries in a professional and courteous manner.
• Answer and direct incoming phone calls promptly and efficiently.
• Ensure all visitors are attended to in a timely manner.
• Attend to students who require first aid assistance and administer basic first aid as necessary.
• Oversee the day-to-day operations and upkeep of the sick bay.
• Maintain accurate records of students who have been attended to.
• Manage the uniform loan system, ensuring that loans and returns are properly recorded and tracked.
• Assist in the documentation and reporting of incidents occurring on school premises.
• Liaise with teachers on matters relating to the delivery and acceptance of goods.
• Ensure the reception area is kept neat, tidy, and presentable at all times.
• Project a welcoming and professional environment for all visitors and staff.
• Undertake any other administrative or operational duties as assigned by the Administrative Managers (AMs) from time to time

Skills

Customer service

Front desk management

Communication

Interpersonal skills

Job description

Job Description

The Services required are set out as follows:

Customer Service & Front Desk Management

• Serve as the first point of contact for all visitors, parents, and members of the public
• Attend to walk-in enquiries in a professional and courteous manner
• Answer and direct incoming phone calls promptly and efficiently
• Ensure all visitors are attended to in a timely manner

First Aid & Student Welfare

• Attend to students who require first aid assistance and administer basic first aid as necessary
• Candidates with a valid first aid certification will be preferred

Sick Bay Management

• Oversee the day-to-day operations and upkeep of the sick bay
• Ensure the sick bay is kept clean, well-stocked, and properly maintained at all times
• Maintain accurate records of students who have been attended to
• Manage the uniform loan system, ensuring that loans and returns are properly recorded and tracked

Incident Reporting

• Assist in the documentation and reporting of incidents occurring on school premises
• Ensure all reports are completed accurately and submitted in a timely manner in accordance with the school’s established procedures

Goods Delivery & Acceptance

• Liaise with teachers on matters relating to the delivery and acceptance of goods
• Ensure all items received are properly documented and directed to the relevant parties promptly
• Ensure the reception area is kept neat, tidy, and presentable at all times
• Project a welcoming and professional environment for all visitors and staff

Other Duties

• Undertake any other administrative or operational duties as assigned by the Administrative Managers (AMs) from time to time