Receptionist & Admin | School | North East | Serangoon North|Hougang

MIGRANTLINK PTE. LTD.; Singapore; On-site; SGD 28,000 - 36,000; Full time

Job summary

Migrantlink Pte. Ltd. invites applications for a Reception & Customer Service role located in Singapore. The successful candidate will manage visitor inquiries, liaise with parents and vendors, and support school staff with day-to-day communications.

Role requires strong Microsoft Office skills, Gmail usage, and a pleasant, collaborative demeanor. Preference given to those with 3+ years in reception or customer service and prior primary school exposure.

Qualifications

• 3 years of receptionist or customer service experience preferred.
• At least 1 year in a primary school setting preferred.
• Strong communication and interpersonal skills required.

Responsibilities

• Handle visitor and inquiry management for school community and external parties.
• Facilitate communication between parents, vendors, and school staff.

Skills

English proficiency

Second language advantage

MS Office (Word, Excel)

Gmail email

Tools

Microsoft Word

Microsoft Excel

Gmail

Job description

Reception & Customer Service

• Visitor & Inquiry Management: Respond to phone calls, inquiries, and walk-in visitors from the school community and external parties (parents, vendors, public).

• Communication Liaison: Facilitate smooth communication between parents, vendors, and school staff.

Goods & Delivery Management

• Deliveries & Distribution: Manage incoming deliveries, collections, documents, and communications, ensuring accurate and timely packing and distribution.

Student Care & Support

• Sick Bay & Attendance: Attend to unwell or injured students in the sick bay, coordinate parent pickups, and handle early dismissals.

• Lost & Property: Manage lost and found items.

Administration & Security

• Records: Maintain and update data and documents while ensuring strict confidentiality of all school and student information.

• Access & Security: Coordinate with security personnel regarding visitor arrivals and manage vendor access.

• Ad-Hoc Duties: Perform any other tasks assigned by the school.

Working Hours & Schedule

• Receptionist 1 (Half Day): Monday to Friday: 7:00 AM to 2:00 PM (includes a 30-minute lunch break).

• Receptionist 2 (Full Day): Monday to Friday: 8:45 AM to 5:30 PM (includes a 45-minute lunch break).

• Off Days: Weekends and gazetted public holidays.
  

Skills & Experience

• Technical Proficiency: Proficient in Microsoft Office (specifically Word and Excel) and email communication using Google Mail (Gmail).

• Language Skills: Fluent in spoken English, with fluency in Mandarin, Malay, or Tamil considered an advantage.

• Experience: Preferably 3 years of experience in receptionist or customer service roles, with at least 1 year in a primary school setting.

• Core Competencies: Basic first aid knowledge, strong communication, interpersonal, and customer service skills.

• Personal Attributes: A collaborative team player with a mature, pleasant disposition.

Email Address: [e-mail]

Migrantlink Pte. Ltd.

EA License: 25C3111

EA Personnel: R25158554 | Keith Tang