Receptionist

AUTOSPRINT PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

AUTOSPRINT PTE. LTD. in Singapore is seeking a proactive Customer Service/Administrative Assistant responsible for greeting visitors, directing them to the right person, and handling inquiries. You will manage bookings, respond to queries on hotline and online pages, and ensure smooth daily operations.

The role also involves reminding customers of servicing dates, processing payments, and assisting with vouchers and other ad hoc administrative tasks to support the team.

Responsibilities

• Greet customers and direct them to the appropriate staff.
• Handle customer queries and feedback.
• Operate the company hotline for inquiries and bookings.
• Manage online media pages for queries and bookings.
• Call customers to remind servicing due dates.
• Maintain customer booking calendar and control congestion.
• Collect payments by cash, NETS, or credit card; manage vouchers.
• Perform ad hoc administrative duties.

Job description

• Serve customers and visitors by greeting, welcoming, and directing them to relevant person in charge.
• Managing and liaising with customers to attend to their queries and feedback.
• Manning company hotline to tend to customer's queries and bookings.
• Manning online media pages to tend to customer's queries and bookings.
• Calling up customers to remind them of servicing due date.
• Managing customer booking calendar.
• Controlling customer bookings to minimise congestion.
• Ensuring and collecting payment from customers via cash, NETS or credit card.
• Managing of company vouchers and external client's vouchers.
• Ad hoc admininstrative duties