Customer Service & Reception Assistant [EL]

WECRUIT PTE. LTD.; Singapore; On-site; SGD 28,000 - 36,000; Full time

Job summary

WECRUIT PTE. LTD. in Singapore is seeking a Front Desk/Receptionist to handle calls, greet visitors, register arrivals, and direct messages to the right people.

The role involves coordinating mail, filing, petty cash, and transportation with chauffeurs, while keeping the reception area clean and welcoming. You will also support basic admin tasks and front desk operations in a busy office.

Responsibilities

• Handle telephone calls professionally and relay messages promptly.
• Greet visitors, register arrivals and inform relevant personnel for smooth handovers.
• Assist visitors with check-in and provide directions to destinations.
• Oversee mail/parcel distribution and monitor petty cash usage at front desk.
• Maintain an organised filing system for monthly front desk reports and docs.
• Coordinate transportation with chauffeurs for pickups/drop-offs.
• Review and reconcile retail settlements to support accurate accounting.
• Keep reception and waiting areas clean, orderly and presentable.
• Assist with day-to-day admin tasks and other front desk duties as needed.

Job description

• Handle telephone calls professionally, provide general information and ensure messages are communicated promptly to the appropriate recipients.

• Deliver a welcoming customer experience by greeting visitors, registering their arrival and informing the relevant personnel.
• Assist visitors with check-in procedures and provide directions to designated locations.
• Oversee incoming mail and parcel distribution, while monitoring and recording front desk petty cash usage.
• Maintain an organised filing system for monthly front desk reports and related documentation.
• Liaise with chauffeurs to coordinate customer transportation arrangements, including pickups and drop-offs.
• Review and reconcile retail transaction settlement records to support accurate accounting and financial reporting.
• Ensure the reception and customer waiting areas remain clean, orderly and presentable.
• Assist with day-to-day administrative tasks and other reasonable duties related to front desk operations.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

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