Real Estate Customer Experience & Onboarding Specialist

HUTTONS ASIA PTE. LTD.; Singapore; Sur place; SGD 28 000 - 42 000; Plein temps

Résumé du poste

HUTTONS ASIA PTE. LTD. is seeking a client-focused support staff to handle agents’ inquiries via email and phone, manage mail, and assist in onboarding and showflat events. You will work across departments to ensure smooth operations and timely responses.

The role benefits from an extrovert personality and knowledge of the real estate industry, with duties spanning administrative support, document updates, and ad hoc assignments as needed.

Qualifications

• Diploma or equivalent is required.
• Extrovert personality is a plus.
• Knowledge in the real estate industry is an added advantage.

Responsabilités

• Attend to agents’ requests and inquiries via email and phone including transfer of calls to relevant departments.
• Attend to client’s enquiries and complaints professionally.
• Manage and handle customer service mailbox and forwarding to relevant departments.
• Update personal particulars of agents in system as and when necessary.
• Assist in agents’ on & off boarding process
• Process any reimbursement requests to agents.
• Daily collection of mails and distribution of mails to relevant departments including agents.
• Assist agents over the counter and assisting the team and other departments.
• Occasionally assisting at showflat launches and events.
• Any other ad hoc duties may be required.

Connaissances

Extrovert personality

Formation

Diploma or equivalent

Description du poste

HUTTONS ASIA PTE. LTD. is seeking a client-focused support staff to handle agents’ inquiries via email and phone, manage mail, and assist in onboarding and showflat events. You will work across departments to ensure smooth operations and timely responses.

The role benefits from an extrovert personality and knowledge of the real estate industry, with duties spanning administrative support, document updates, and ad hoc assignments as needed.