Quality Training & Audit Specialist

TikTok; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

TikTok is seeking a Quality Auditor to ensure platform content quality and security across markets. You will analyze data and trends to identify gaps, define improvement goals, and drive measurable quality enhancements.

You will train and calibrate teams, uphold SOPs, and advance policy execution while maintaining confidentiality and high attention to detail. Collaborate with multiple departments to support quality and training needs in a fast-paced environment where accuracy and speed are

Qualifications

• Fluency in English as working language for quality reviews.
• Experience with quality audit, data analysis and governance.
• Proficiency in Excel and basic office software.
• Ability to work in fast-moving workflows with confidentiality.

Responsibilities

• Act as quality auditor to ensure overall quality standards and platform content security.
• Execute analyses of data and trends to identify gaps, deliver insights, define goals, and drive improvements.
• Conduct training, calibrations, and improvement initiatives with various teams to drive policy execution, SOP understanding, and quality results.
• Continuously improve quality inspection standards and contribute towards process and platform optimisation.
• Work closely with other departments to support quality and training related needs.

Skills

Fluency in English

Multilingual review capability

Quality audit / governance

Data analysis

Attention to detail

Confidentiality

SOP training experience

Tools

Microsoft Excel

Job description

TikTok is seeking a Quality Auditor to ensure platform content quality and security across markets. You will analyze data and trends to identify gaps, define improvement goals, and drive measurable quality enhancements.

You will train and calibrate teams, uphold SOPs, and advance policy execution while maintaining confidentiality and high attention to detail. Collaborate with multiple departments to support quality and training needs in a fast-paced environment where accuracy and speed are