Global Policy Quality & Enforcement Lead for AI Content

TikTok Pte. Ltd.; Singapore; On-site; SGD 150,000 - 190,000; Full time

Job summary

TikTok Pte. Ltd. in Singapore seeks the ADSO Quality Policy Lead to drive integrity and precision of TikTok’s ML and LLM training data across regions.

You will set global quality standards for data labeling, oversee RCA investigations, manage capacity and timelines, and partner with BPO vendors to ensure consistent outcomes.

The role blends AI development with human-in-the-loop processes, requiring strong English communication, cross-cultural leadership, and a data‑driven mindset.

Qualifications

• Minimum 5 years in Data operations, Trust & Safety, content moderation, or AI data delivery with global exposure.
• Strong understanding of machine learning pipelines, LLMs, and human-in-the-loop data labeling frameworks.
• Exceptional global stakeholder management and cross-cultural leadership.

Responsibilities

• Direct end-to-end data operations delivery and QA across regions.
• Develop policy-based quality standards for data labeling.
• Lead RCA analyses on guideline ambiguities and incidents.
• Manage resources, capacity planning and delivery timelines.
• Coach QA teams and drive performance improvements.
• Oversee vendor and stakeholder performance with global partners.

Skills

Data operations

Trust & Safety

Leadership

Data analysis

SQL

Excel

Stakeholder management

Tools

Moderation tools

Content management systems

People management systems

Job description

TikTok Pte. Ltd. in Singapore seeks the ADSO Quality Policy Lead to drive integrity and precision of TikTok’s ML and LLM training data across regions.

You will set global quality standards for data labeling, oversee RCA investigations, manage capacity and timelines, and partner with BPO vendors to ensure consistent outcomes.

The role blends AI development with human-in-the-loop processes, requiring strong English communication, cross-cultural leadership, and a data‑driven mindset.