Policy Quality & Enforcement Lead

TikTok; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

TikTok is seeking a Policy Quality and Enforcement Lead in Singapore to drive quality across multiple workflows. You will lead a high-performing team, align stakeholders on quality expectations, and mitigate risks while maintaining high policy enforcement standards in a fast-paced environment.

The role emphasizes leadership, process optimization, and cross-functional collaboration to ensure stable delivery and continuous improvement.

Qualifications

• Bachelor's degree or above; strong analytical mindset.
• Experience leading quality teams and coordinating multiple workflows.
• Deep understanding of labeling/annotation policies and guidelines.
• Excellent English communication and ability to prioritize tasks.

Responsibilities

• Performance Management: manage quality across workflows, drive improvements.
• Stakeholder Collaboration: align quality expectations across teams.
• Team Oversight: oversee daily operations of the quality team.
• Risk Management: identify quality risks and mitigate them.
• Operations & Development: build capabilities, scheduling, process optimization.

Skills

Leadership

Team management

Content analysis

English communication

Education

Bachelor's degree or above

Tools

Quality assurance tools

Job description

TikTok is seeking a Policy Quality and Enforcement Lead in Singapore to drive quality across multiple workflows. You will lead a high-performing team, align stakeholders on quality expectations, and mitigate risks while maintaining high policy enforcement standards in a fast-paced environment.

The role emphasizes leadership, process optimization, and cross-functional collaboration to ensure stable delivery and continuous improvement.