Quality Assurance Specialist, Warehouse Operations 007

U3 INFOTECH PTE. LTD.; Singapore; On-site; SGD 54,000 - 82,000; Full time

Job summary

U3 INFOTECH PTE. LTD. in Singapore seeks a Quality Compliance professional to implement and maintain quality processes within warehouse operations. You will ensure SOP alignment, customer requirements, and applicable standards, driving continuous improvement.

Responsibilities include conducting inspections, reviewing quality docs, monitoring KPIs, and reporting to management. A Diploma or Degree in a related field plus 2–5 years of QA/warehouse experience is required.

Qualifications

• 2 to 5 years of QA or warehouse-related experience.
• Familiarity with ISO 9001, GDP, GMP advantageous.
• Strong communication and teamwork.
• Ability to work independently in warehouse environment.

Responsibilities

• Implement and maintain quality management processes in warehouse operations.
• Ensure compliance with SOPs, customer requirements, and standards.
• Monitor activities to ensure adherence to quality procedures.
• Review and update quality docs and records per corporate requirements.
• Conduct inbound/outbound/inventory quality inspections.
• Verify product condition, labeling, packaging, and storage.
• Identify and report quality issues and deviations.
• Maintain segregation of damaged or non-conforming products.
• Support ISO, GDP, GMP compliance where applicable.
• Monitor quality KPIs and operational compliance.
• Prepare quality reports and present findings.
• Track CAPAs and ensure timely closure.
• Maintain quality records and audit docs.
• Provide quality training to warehouse staff.
• Guide operations on quality requirements.
• Support continuous improvement to reduce issues.
• Promote culture of quality and compliance.

Skills

Quality management

Audits

Documentation control

Communication skills

Problem solving

Education

Diploma or Degree in Quality Management, Logistics, Supply Chain, Engineering

Job description

Job Responsibilities

• Implement and maintain quality management processes within warehouse operations.
• Ensure compliance with company SOPs, customer requirements, and applicable quality standards.
• Monitor warehouse activities to ensure adherence to established quality procedures and work instructions.
• Review and update quality documentation, procedures, and records in alignment with corporate Quality requirements.
• Conduct inbound, outbound, and inventory quality inspections.
• Verify product condition, labelling, packaging, and storage requirements.
• Identify and report quality issues, non-conformities, and process deviations.
• Ensure proper segregation and disposition of damaged, expired, or non-conforming products.
• Support compliance with ISO standards, GDP, GMP, and customer-specific requirements, where applicable.
• Monitor quality KPIs and operational compliance metrics.
• Prepare quality reports and present findings to management.
• Track corrective and preventive actions and ensure timely closure.
• Maintain quality records and audit documentation.
• Conduct quality awareness and SOP training for warehouse personnel.
• Provide guidance to operational teams on quality requirements and best practices.
• Support continuous improvement initiatives to improve process effectiveness and reduce quality-related issues.
• Promote a strong culture of quality, compliance, and continuous improvement across warehouse operations.

Requirements

• Diploma or Degree in Quality Management, Logistics, Supply Chain, Engineering, or a related discipline.
• 2 to 5 years of relevant experience in quality assurance, warehouse operations, logistics, supply chain, or a related field.
• Knowledge or experience with ISO 9001, GDP, GMP, or other regulated environments will be an advantage.
• Experience in conducting audits, quality inspections, investigations, or corrective actions is preferred.
• Good communication skills, with the ability to work effectively with operational teams and stakeholders.
• Able to work independently as well as collaboratively in a warehouse environment.

What We Offer

• Opportunity to work in a quality-focused warehouse and logistics environment.
• Exposure to quality management, operational compliance, audits, and continuous improvement initiatives.

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