Quality Assurance Specialist

Beecruit Pte Ltd; Singapore; On-site; SGD 47,000 - 78,000; Full time

Job summary

Beecruit Pte Ltd is seeking a detail-oriented Quality Assurance Specialist to support quality compliance across warehouse and logistics operations in Singapore. You will work with Operations and stakeholders to ensure processes meet quality standards, customer requirements, and regulatory expectations.

The role emphasizes maintaining QMS, conducting audits, CAPA, root cause analysis, and training to foster a strong quality culture and continuous improvement in a fast-paced logistics environment.

Qualifications

• Diploma or degree in Quality Management, Engineering, Logistics & Supply Chain, or a related discipline.
• Experience in Quality Assurance, Quality Compliance, or Quality Control.
• Knowledge of ISO 13485, GDPMDS, GxP or other quality/regulatory standards is advantageous.

Responsibilities

• Maintain and support the QMS, including SOPs and quality documentation.
• Investigate quality incidents, deviations, non-conformances and customer complaints.
• Conduct root cause analysis, 8D investigations, and CAPA to address recurring issues.
• Perform regular quality checks, process audits, Gemba walks, and operational assessments.
• Support preparation and coordination of internal, external, customer, and regulatory audits.
• Ensure quality records and documentation are accurate and maintained.
• Support review and implementation of process changes and continuous improvement initiatives.
• Identify quality trends and recommend improvements to enhance efficiency and compliance.
• Conduct and support quality-related training for operational teams.
• Collaborate with warehouse and operations to resolve quality issues and ensure procedures are followed.

Skills

QMS knowledge

Audit processes

CAPA

8D

Root cause analysis

Documentation control

Quality compliance

Stakeholder management

Education

Quality/Logistics degree

Job description

We are looking for a detail-oriented and proactive Quality Assurance Specialist to support quality compliance, operational excellence, and continuous improvement across warehouse and logistics operations. You will work closely with Operations and other stakeholders to ensure processes meet quality standards, customer requirements, and applicable regulations.

Key Responsibilities:

• Maintain and support the implementation of the Quality Management System (QMS), including SOPs, work instructions, and quality documentation.
• Investigate and manage quality incidents, deviations, non-conformances, and customer complaints.
• Conduct root cause analysis, 8D investigations, and CAPA (Corrective and Preventive Actions) to address recurring quality issues.
• Perform regular quality checks, process audits, Gemba walks, and operational assessments.
• Support the preparation and coordination of internal, external, customer, and regulatory audits.
• Ensure quality records and documentation are accurate, complete, and properly maintained.
• Support the review and implementation of process changes and continuous improvement initiatives.
• Identify quality trends and recommend improvements to enhance operational efficiency and compliance.
• Conduct and support quality-related training for operational teams and promote a strong quality culture.
• Work closely with warehouse and operations teams to resolve quality issues and ensure compliance with established procedures.

Requirements:

• Diploma or Degree in Quality Management, Engineering, Logistics & Supply Chain, or a related discipline.
• Relevant experience in a Quality Assurance, Quality Compliance, or Quality Control role.
• Experience in warehouse operations, 3PL, contract logistics, manufacturing, medical devices, or other regulated industries will be advantageous.
• Good knowledge of QMS, quality documentation, audit processes, CAPA, 8D, and root cause analysis.
• Knowledge of ISO 13485, GDPMDS, GxP, or other quality and regulatory standards will be an advantage.
• Good communication and stakeholder management skills.

If you are passionate about quality, compliance, and continuous improvement and want to build your career in a dynamic warehouse and logistics environment, we would love to hear from you!