Quality Assurance Specialist, Operations

PRIMESTAFF MANAGEMENT SERVICES PTE LTD; Singapore; On-site; SGD 36,000 - 51,000; Full time

Job summary

PRIMESTAFF MANAGEMENT SERVICES PTE LTD is seeking a Quality Assurance professional to implement and maintain quality management processes within warehouse operations in Singapore. You will monitor compliance with company procedures, customer requirements and applicable quality standards, and conduct quality checks on goods and inventory.

The role involves identifying quality issues, reporting deviations, maintaining documentation, training staff, auditing, and driving continuous improvement to

Qualifications

• Diploma/degree in Quality Management, Logistics or related field.
• 2–5 years of experience in quality assurance, warehouse operations, logistics or SCM.
• Experience with ISO 9001, GDP, GMP or regulated environments is a plus.
• Experience conducting audits and quality investigations preferred.
• Willing to work overtime on weekdays, weekends and public holidays when required.

Responsibilities

• Implement and maintain quality management processes in warehouse operations.
• Monitor activities for compliance with procedures and standards.
• Conduct quality checks on inbound/outbound goods and inventory.
• Identify and report quality issues and deviations.
• Ensure damaged/expired/non-conforming products are segregated and handled properly.
• Maintain quality records and coordinate with corporate Quality team.
• Monitor quality KPIs and report findings to management.
• Support quality investigations and corrective actions.
• Maintain audit records and ensure ISO/GDP/GMP compliance where applicable.
• Conduct quality awareness and SOP training for warehouse personnel.
• Guide operations on quality requirements and best practices.
• Support continuous improvement to reduce quality-related issues.

Skills

Quality management

Logistics

Auditing

Documentation

Education

Diploma/degree in QM/Logistics

Job description

Job scope

• Implement and maintain quality management processes within warehouse operations.

• Monitor warehouse activities to ensure compliance with company procedures, customer requirements and applicable quality standards.

• Conduct quality checks on inbound and outbound goods and inventory, including checks on product condition, labelling, packaging and storage.

• Identify and report quality issues, non-conformities and deviations from established procedures.

• Ensure damaged, expired or non-conforming products are properly segregated and handled according to requirements.

• Review and maintain quality procedures, records and other documentation in coordination with the corporate Quality team.

• Monitor quality KPIs and operational compliance metrics, and prepare reports on findings for management.

• Support quality investigations and follow up on corrective actions until they are closed.

• Maintain audit records and support compliance with ISO, GDP, GMP and customer-specific requirements where applicable.

• Conduct quality awareness and SOP training for warehouse personnel.

• Guide operations teams on quality requirements and good practices.

• Support continuous improvement initiatives to strengthen processes and reduce quality-related issues.

Requirements

• Diploma or degree in Quality Management, Logistics, Supply Chain, Engineering or a related discipline.

• 2–5 years of experience in quality assurance, warehouse operations, logistics or supply chain management.

• Experience with ISO 9001, GDP, GMP or regulated environments is an advantage.

• Experience conducting audits and quality investigations is preferred.

• Willing to work overtime on weekdays, weekends and public holidays when required.

• Handphones and watches, including smartwatches, are not allowed inside the warehouse due to security requirements.

Working hours:

• Monday to Friday - 8:30 am to 6:15 pm

EA Personnel Name: Jackie Ng
EA Personnel No: R22109024
EA License No: 95C5411