Public Relation Officer (PRO)

CABLE DUCT CIVIL ENGINEERING PTE. LTD.; Singapore; On-site; SGD 47,000 - 71,000; Full time

Job summary

CABLE DUCT CIVIL ENGINEERING PTE. LTD. is assigned to Housing & Development Board (HDB) A&A projects, including installations and improvements.

The role involves liaising with residents and end users, and overseeing daily repair routines to ensure compliance with client specifications. You will coordinate schedules, inspect sites, manage defect rectifications, and address resident feedback and complaints, while coordinating with residents, contractors, consultants, and authorities such as Town

Qualifications

• Liaised with residents/end users.
• Addressed residents/end users feedback and complaints, reporting outcomes to the manager.
• Organized work schedules to prevent conflicts during repairs.
• Coordinated site inspections and managed defect rectifications.
• Planned and coordinated timely execution of works within flats, ensuring smooth project operations among residents, contractors, consultants, and authorities.

Responsibilities

• Liaised with residents/end users, overseeing daily repair routines among workers.
• Clarified Repair Method Statements for residents, maintaining accurate records and adhering to Client's specifications.
• Addressed residents/end users feedback and complaints, reporting outcomes to the manager.
• Organized work schedules to prevent conflicts during repairs, fostering positive relationships with residents.
• Coordinated site inspections and managed defect rectifications.
• Planned and coordinated timely execution of works within flats, ensuring smooth project operations among residents, contractors, consultants, and authorities such as Town Councils and HDB. Proactively addressed complaints stemming from construction activities.
• Managed inquiries, feedback, and project-related complaints, following up with appropriate actions for resolution.
• Handled additional responsibilities as assigned.

Skills

Stakeholder liaison

Scheduling

Site coordination

Communication

Job description

• To be assigned in one of the following Housing & Development Board (HDB) A&A projects:
  • HDB - INSTALLATION OF URBANWATER HARVESTING SYSTEM AT YISHUN AND JURONG TOWNS
  • HDB - A&A WORKS TO TOILET AT HDB HUB
  • HDB - IMPROVEMENT WORKS TO MULTI-STOREY CAR PARKS
  • HDB - GOODWILL REPAIR ASSISTANCE (GRA)
• Liaised with residents/end users, overseeing daily repair routines among workers.
• Clarified Repair Method Statements for residents, maintaining accurate records and adhering to Client's specifications.
• Addressed residents/end users feedback and complaints, reporting outcomes to the manager.
• Organized work schedules to prevent conflicts during repairs, fostering positive relationships with residents.
• Coordinated site inspections and managed defect rectifications.
• Planned and coordinated timely execution of works within flats, ensuring smooth project operations among residents, contractors, consultants, and authorities such as Town Councils and HDB. Proactively addressed complaints stemming from construction activities.
• Managed inquiries, feedback, and project-related complaints, following up with appropriate actions for resolution.
• Handled additional responsibilities as assigned.