Project Management Operations (Power BI, Resident Engagement) @ Geylang Bahru ~

PERSOL; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

PERSOL is seeking a proactive, detail-oriented professional to provide administrative and project support. You will help ensure billing, reporting, and governance run smoothly across the organization, working with cross-functional teams and using data to inform decisions while balancing execution and continuous improvement.

You will oversee project coordination, dashboards, and SOP updates, thriving in a small team with integrity and accountability.

Qualifications

• 3 to 6 years of experience in relevant scope of work.
• Familiarity with MS Excel, Power BI and CRM systems.
• Experience developing dashboards and digital solutions to support operations.
• Strong analytical, problem-solving and critical thinking skills.
• Detail oriented with ability to juggle multiple tasks.

Responsibilities

• Manage project support activities and key milestones.
• Monitor project financials and relevant processes.
• Manage billing and payment collection.
• Manage the digital e-services on the website and app.
• Prepare reports and dashboards for management updates.
• Analyze trends to spot issues and opportunities for improvement.
• Support management with project coordination and day-to-day tasks.
• Collaborate with cross-functional teams to ensure on-schedule deliverables.
• Provide support on billing processes and SOP updates.

Skills

Dashboard development

Power BI

MS Excel

MS PowerPoint

CRM systems

Tools

CRM systems

Dashboard tools

Job description

Leading Utilities Group company

Duration: 1 year, extendable/convertible

Working Location: Kallang Sector (may need to standby to work at Tengah site on Saturday for operational requirements)

Working hours: 08.30am - 6.00pm (Monday to Friday), Required to work alternate Saturday (Time off will be given)

About the role

We're looking for a proactive, detail-oriented team player who enjoys keeping things running smoothly behind the scenes. In this role, you'll provide administrative and project support to the team - helping ensure billing, reporting, and governance work seamlessly across the organization. You'll work closely with cross-functional teams, using data to support informed decision-making while balancing hands-on execution, team supervision, and continuous improvement.

Key responsibilities

• Manage project support activities and key milestones

• Monitor project financials and relevant processes

• Manage billing and payment collection

• Manage the digital e-services available on the website and app

• Manage reports and dashboards for management update

• Analyze trends to spot issues, opportunities, and improvement areas

• Support the management team with project coordination and day-to-day tasks

• Work with internal and cross-functional teams to ensure deliverables are aligned and on schedule

• Provide support on billing processes

• Develop and ensure timely update of SOPs that support the business

About you

• 3 to 6 years of experience in relevant scope of work

• Good IT and system capability, with experience developing dashboards, tools, and digital solutions that support business operations

• Good leadership and influencing skills, with ability to support the reporting line in drive change across diverse team

• Good analytical, problem-solving and critical thinking skills

• Familiarity with workplace tools (e.g. MS excel, MS powerpoint, Power BI, CRM systems)

• Detail oriented and comfortable juggling multiple tasks

• Curious, analytical, and eager to learn

• Proactive and confident taking ownership in a small team

• Collaborative, communicative, and reliable

• Strong sense of integrity and accountability