Senior Executive, Business Operations @ Geylang Bahru ~

PERSOL; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

PERSOL in Singapore is seeking a proactive administrator to support billing, reporting, and governance across a leading utilities group. You will coordinate cross-functional teams, track milestones, and ensure timely delivery.

You will develop dashboards and digital tools, analyze trends, and support management with project coordination. The role includes occasional Saturday standby and on-site work at Kallang Sector, with potential siting at Tengah for operational needs.

Qualifications

• 3 to 6 years of experience in relevant scope of work.
• Strong IT and systems capability, with experience developing dashboards, tools, and digital solutions that support business operations.
• Familiarity with workplace tools (e.g. MS Excel, MS PowerPoint, Power BI, CRM systems).
• Detail oriented and able to juggle multiple tasks.
• Curious, analytical, and eager to learn.

Responsibilities

• Manage project support activities and key milestones.
• Monitor project financials and relevant processes.
• Manage billing and payment collection.
• Manage the digital e-services available on the website and app.
• Manage reports and dashboards for management update.
• Analyze trends to spot issues, opportunities, and improvement areas.
• Support the management team with project coordination and day-to-day tasks.
• Work with internal and cross-functional teams to ensure deliverables are aligned and on schedule.

Skills

Leadership

Analytical thinking

Problem solving

Attention to detail

Team collaboration

Tools

Power BI

CRM systems

Excel

PowerPoint

Job description

Leading Utilities Group company

Duration: 1 year, extendable/convertible

Working Location: Kallang Sector (may need to standby to work at Tengah site on Saturday for operational requirements)

Working hours: 08.30am - 6.00pm (Monday to Friday), Required to work alternate Saturday (Time off will be given)

About the role

We're looking for a proactive, detail-oriented team player who enjoys keeping things running smoothly behind the scenes. In this role, you'll provide administrative and project support to the team — helping ensure billing, reporting, and governance work seamlessly across the organization. You'll work closely with cross-functional teams, using data to support informed decision-making while balancing hands-on execution, team supervision, and continuous improvement.

Key responsibilities

• Manage project support activities and key milestones
• Monitor project financials and relevant processes
• Manage billing and payment collection
• Manage the digital e-services available on the website and app
• Manage reports and dashboards for management update
• Analyze trends to spot issues, opportunities, and improvement areas
• Support the management team with project coordination and day-to-day tasks
• Work with internal and cross-functional teams to ensure deliverables are aligned and on schedule
• Provide support on billing processes
• Develop and ensure timely update of SOPs that support the business

About you

• 3 to 6 years of experience in relevant scope of work
• Good IT and system capability, with experience developing dashboards, tools, and digital solutions that support business operations
• Good leadership and influencing skills, with ability to support the reporting line in drive change across diverse team
• Good analytical, problem-solving and critical thinking skills
• Familiarity with workplace tools (e.g. MS excel, MS powerpoint, Power BI, CRM systems)
• Detail oriented and comfortable juggling multiple tasks
• Curious, analytical, and eager to learn
• Proactive and confident taking ownership in a small team
• Collaborative, communicative, and reliable
• Strong sense of integrity and accountability

About us

Leading Utilities Group company