Senior Executive, Business Operations & Projects @ Tengah ~

PERSOL; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

PERSOL Singapore is seeking a proactive, detail‑oriented admin and project support professional to help keep billing, reporting, and governance running smoothly. You will collaborate with cross‑functional teams to turn data into actionable insights while balancing hands‑on execution, supervision, and continuous improvement.

The role emphasizes dashboard development, monitoring project financials, and maintaining SOPs, with a focus on accuracy, timeliness, and accountability in a dynamic

Qualifications

• 3 to 6 years of relevant experience in administration or project support.
• Experience developing dashboards and digital tools to improve business operations.
• Strong leadership, collaboration, and influencing skills to drive change.
• Analytical, problem-solving, and critical thinking abilities.
• Proficient with MS Excel, Power BI, and CRM systems.
• Detail oriented with the ability to juggle multiple tasks.

Responsibilities

• Manage project support activities and key milestones.
• Monitor project financials and reporting processes.
• Manage billing and payment collection.
• Oversee digital e-services on website and app.
• Create and maintain reports and dashboards for management.
• Analyze trends to identify issues and opportunities.
• Support management with coordination and day-to-day tasks.
• Coordinate with cross-functional teams to ensure on-schedule deliverables.
• Provide support on billing processes.
• Develop and maintain SOPs to support the business.

Skills

Project support

Dashboard development

Leadership

Analytical thinking

MS Excel

Power BI

CRM systems

Multi-tasking

Communication

Tools

Power BI

CRM systems

MS Excel

Job description

About the role

We're looking for a proactive, detail-oriented team player who enjoys keeping things running smoothly behind the scenes. In this role, you'll provide administrative and project support to the team — helping ensure billing, reporting, and governance work seamlessly across the organization. You'll work closely with cross-functional teams, using data to support informed decision-making while balancing hands‑on execution, team supervision, and continuous improvement.

Key responsibilities

• Manage project support activities and key milestones
• Monitor project financials and relevant processes
• Manage billing and payment collection
• Manage the digital e-services available on the website and app
• Manage reports and dashboards for management update
• Analyze trends to spot issues, opportunities, and improvement areas
• Support the management team with project coordination and day‑to‑day tasks
• Work with internal and cross-functional teams to ensure deliverables are aligned and on schedule
• Provide support on billing processes
• Develop and ensure timely update of SOPs that support the business

About you

• 3 to 6 years of experience in relevant scope of work
• Good IT and system capability, with experience developing dashboards, tools, and digital solutions that support business operations
• Good leadership and influencing skills, with ability to support the reporting line in drive change across diverse team
• Good analytical, problem‑solving and critical thinking skills
• Familiarity with workplace tools (e.g. MS excel, MS powerpoint, Power BI, CRM systems)
• Detail oriented and comfortable juggling multiple tasks
• Curious, analytical, and eager to learn
• Proactive and confident taking ownership in a small team
• Collaborative, communicative, and reliable
• Strong sense of integrity and accountability