Business Operations & Project Executive (Resident Engagement) @ Geylang Bahru ~

PERSOL; Singapore; Presencial; SGD 50 000 - 70 000; Tempo integral

Resumo da oferta

PERSOL is seeking a proactive operations administrator to provide project support, billing oversight, and governance across the organization. You’ll work with cross-functional teams, turning data into actionable insights while balancing hands-on execution and continuous improvement.

The role emphasizes dashboard development, reporting, and process optimization within a 1-year horizon, with potential for extension or conversion, based in Singapore.

Qualificações

• 3–6 years of relevant experience in operations/administration.
• Experience developing dashboards, tools, and digital solutions for business operations.
• Strong leadership and influencing skills to support the reporting line across diverse teams.
• Excellent analytical, problem-solving and critical thinking abilities.
• Familiarity with MS Excel, PowerPoint, Power BI, and CRM systems.
• Detail oriented with ability to juggle multiple tasks.

Responsabilidades

• Keep operations moving: manage project support activities and milestones.
• Monitor project financials and related processes.
• Manage billing and payment collection.
• Oversee digital e-services on website and app.

Conhecimentos

Project coordination

Data analysis

Leadership

Problem solving

Communication

Ferramentas

Power BI

MS Excel

CRM systems

MS PowerPoint

Descrição da oferta de emprego

Leading Utilities Group company

Duration: 1 year, extendable/convertible

Working Location: Kallang Sector (may need to standby to work at Tengah site on Saturday for operational requirements)

Working hours: 08.30am – 6.00pm (Monday to Friday), Required to work alternate Saturday (Time off will be given)

Role Overview

We’re looking for a proactive, detail‑oriented team player who enjoys keeping things running smoothly behind the scenes. In this role, you’ll provide administrative and project support to the team — helping ensure billing, reporting, and governance work seamlessly across the organization. You’ll work closely with cross‑functional teams, using data to support informed decision‑making while balancing hands‑on execution, team supervision, and continuous improvement.

What You’ll Do (Together with a Team)

Keeping Operations Moving

• Manage project support activities and key milestones
• Monitor project financials and relevant processes
• Manage billing and payment collection
• Manage the digital e-services available on the website and app

Turning Data into Insights

• Manage reports and dashboards for management update
• Analyze trends to spot issues, opportunities, and improvement areas

Supporting Projects & Teams

• Support the management team with project coordination and day‑to‑day tasks
• Work with internal and cross‑functional teams to ensure deliverables are aligned and on schedule

Governance and Process Improvement

• Provide support on billing processes
• Develop and ensure timely update of SOPs that support the business
• Contribute ideas that improve processes, controls, and ways of working

What Will Help You Succeed

• 3 to 6 years of experience in relevant scope of work
• Good IT and system capability, with experience developing dashboards, tools, and digital solutions that support business operations
• Good leadership and influencing skills, with ability to support the reporting line in drive change across diverse team
• Good analytical, problem-solving and critical thinking skills
• Familiarity with workplace tools (e.g. MS excel, MS powerpoint, Power BI, CRM systems)
• Detail oriented and comfortable juggling multiple tasks
• Curious, analytical, and eager to learn
• Proactive and confident taking ownership in a small team
• Collaborative, communicative, and reliable
• Strong sense of integrity and accountability