Assistant Manager (Operation Support & Reporting / Up $4700 / Kallang Sector)

PERSOL; Singapore; Sur place; SGD 33 000 - 56 000; Plein temps

Résumé du poste

PERSOL Singapore Pte Ltd is seeking a proactive, detail-oriented project support professional to help ensure billing, reporting and governance run smoothly. You will work with cross-functional teams to leverage data for informed decision-making and support day-to-day operations.

The role emphasizes hands-on execution, supervision of activities, and continuous improvement while coordinating with internal teams to keep deliverables on schedule.

Qualifications

• 3 to 6 years of experience in the relevant scope of work.
• Good IT and system capability, with experience developing dashboards and digital solutions.
• Proactive, collaborative and able to drive change across a small team.
• Strong analytical, problem-solving and critical thinking skills.
• Familiarity with MS Excel, MS PowerPoint, Power BI and CRM systems.

Responsabilités

• Manage project support activities and key milestones.
• Monitor project financials and relevant processes.
• Manage billing and payment collection.
• Develop and maintain reports and dashboards for management updates.
• Ensure SOPs are updated to support the business.

Connaissances

Dashboard development

Data analysis

Leadership

Stakeholder management

Problem solving

Attention to detail

Formation

N/A

Outils

MS Excel

MS PowerPoint

Power BI

CRM systems

Description du poste

Leading Utilities Group company

Duration: 1 year, extendable/convertible

Working Location: Kallang Sector (may need to standby to work at Tengah site on Saturday for operational requirements)

Working hours: 08.30am – 6.00pm (Monday to Friday), Required to work alternate Saturday (Time off will be given)

About the role

We're looking for a proactive, detail-oriented team player who enjoys keeping things running smoothly behind the scenes. In this role, you'll provide administrative and project support to the team — helping ensure billing, reporting, and governance work seamlessly across the organization. You'll work closely with cross-functional teams, using data to support informed decision-making while balancing hands‑on execution, team supervision, and continuous improvement.

Key responsibilities

• Manage project support activities and key milestones

• Monitor project financials and relevant processes

• Manage billing and payment collection

• Manage the digital e-services available on the website and app

• Manage reports and dashboards for management update

• Analyze trends to spot issues, opportunities, and improvement areas

• Support the management team with project coordination and day‑to‑day tasks

• Work with internal and cross‑functional teams to ensure deliverables are aligned and on schedule

• Provide support on billing processes

• Develop and ensure timely update of SOPs that support the business

About you

• 3 to 6 years of experience in relevant scope of work

• Good IT and system capability, with experience developing dashboards, tools, and digital solutions that support business operations

• Good leadership and influencing skills, with ability to support the reporting line in drive change across diverse team

• Good analytical, problem‑solving and critical thinking skills

• Familiarity with workplace tools (e.g. MS excel, MS powerpoint, Power BI, CRM systems)

• Detail oriented and comfortable juggling multiple tasks

• Curious, analytical, and eager to learn

• Proactive and confident taking ownership in a small team

• Collaborative, communicative, and reliable

• Strong sense of integrity and accountability

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