Project IT Onboarding & Support Technician

JOBLINE RESOURCES PTE. LTD.

Singapore

On-site

SGD 27,000 - 40,000

Full time

8 days ago

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Job summary

Jobline Resources Pte Ltd is seeking an IT Support Specialist to provide specialized technical assistance for project users, particularly in onboarding IT equipment to central networks. You will guide onboarding of project PCs to the correct networks and raise requests on behalf of users when needed.

The role requires 2–3 years in IT technical or desktop support, with experience in deployment, configuration, and onboarding, plus strong communication to liaise with users and IT teams.

Qualifications

Higher Nitec / Diploma in IT or related field.
2–3 years in IT technical or desktop support.
Experience in IT equipment deployment and onboarding.
Ability to troubleshoot hardware, software and networks.
Experience in managing technical support tickets and escalations.
Able to liaise with users, IT teams and admins.

Responsibilities

Provide specialized technical support to project users for IT equipment.
Guide onboarding of standalone project PCs to networks and raise requests when needed.
Ensure PCs running Windows or Linux meet Project standards before onboarding to central networks.
Serve as primary contact for resolving technical tickets.
Liaise with Project System Administrators to ensure smooth onboarding.

Skills

IT support

Desktop support

Network troubleshooting

Ticketing & escalation

User liaison

Communication

Education

Higher Nitec / Diploma in IT

Job description

The role requires 2–3 years in IT technical or desktop support, with experience in deployment, configuration, and onboarding, plus strong communication to liaise with users and IT teams.

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