Project IT Onboarding & Support Specialist

Jobline Resources Pte Ltd; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

Jobline Resources Pte Ltd is seeking an IT Support Specialist to provide focused technical support for project users and ensure smooth onboarding of IT equipment to central networks.

You will onboard standalone project PCs to networks, verify Windows or Linux compliance, and act as the main point of contact for technical tickets while coordinating with Project System Administrators to ensure a seamless onboarding process. Excellent communication and proactive problem solving are essential.

Qualifications

• Higher Nitec or Diploma in IT/Computing.
• 2–3 years in IT or desktop support.
• Experience with IT equipment deployment and onboarding.
• Able to troubleshoot hardware, software, and networks independently.
• Strong communication with users and IT teams.

Responsibilities

• Provide specialised technical support to project users for IT equipment.
• Guide onboarding of project PCs to networks and raise requests as needed.
• Ensure Windows/Linux PCs comply with standards before onboarding.
• Serve as primary contact for technical tickets.
• Liaise between users and Project System Administrators to ensure smooth onboarding.

Skills

IT support

Desktop support

Troubleshooting

Communication

Education

Higher Nitec / Diploma in IT

Tools

PC configuration

Network integration

Job description

Jobline Resources Pte Ltd is seeking an IT Support Specialist to provide focused technical support for project users and ensure smooth onboarding of IT equipment to central networks.

You will onboard standalone project PCs to networks, verify Windows or Linux compliance, and act as the main point of contact for technical tickets while coordinating with Project System Administrators to ensure a seamless onboarding process. Excellent communication and proactive problem solving are essential.