Programmes & Partnerships Manager, Continuing Education

sggovterp; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

sggovterp is seeking a Programme Manager to oversee Continuing Education & Training (CET) programmes, coordinating with internal schools, industry partners, and clients to deliver high-quality programmes and operational excellence.

The role focuses on programme management and operational excellence, including stakeholder engagement, funding administration, and compliance with regulatory requirements. Strong communication and MS Office plus AI tool familiarity are valued.

Qualifications

• Qualifications in Business Administration, Education, or related field, with at least 5 years of relevant work experience.
• Strong customer-centric mindset and ability to manage multiple programmes and clients.
• Good communication and relationship management skills.
• Experience in managing stakeholder relationships with external partners or vendors.
• Detail-oriented with strong problem-solving skills in administration and funding matters (e.g. SkillsFuture course funding schemes).
• Proficient in MS Office and experience using AI tools (eg. ChatGPT, Copilot, Claude).

Responsibilities

• Build strong relationships with external stakeholders such as corporate clients, industry partners, and internal stakeholders such as academic schools and departments.
• Ensure high-quality delivery and learner satisfaction.
• Manage the end-to-end administration of short courses and customised programmes.
• Liaise with sponsoring companies, funding agencies, trainers, programme partners, and participants on all programme-related matters.
• Respond to enquiries from prospective participants and corporate clients with a strong client-centric mindset.
• Update website, EDM, social media sites on programme information to ensure accuracy and relevance.
• Manage grant and programme reporting to ensure accurate and timely submissions to relevant funding agencies.
• Manage course funding, setup and operations from enquiries to enrolment and payment processing (eg. attendance and assessment status update) in Skills Training and Enhancement Portal (STEP).
• Resolve administrative issues highlighted by applicants and participants.
• Ensure accurate tracking of attendance, assessment outcomes, and administrative compliance.
• Manage financial reconciliation reports, and timely payments to training partners.
• Ensure compliance with institutional and regulatory requirements.

Job description

sggovterp is seeking a Programme Manager to oversee Continuing Education & Training (CET) programmes, coordinating with internal schools, industry partners, and clients to deliver high-quality programmes and operational excellence.

The role focuses on programme management and operational excellence, including stakeholder engagement, funding administration, and compliance with regulatory requirements. Strong communication and MS Office plus AI tool familiarity are valued.