Assistant Manager (Short & Corporate Programmes)

Government Technology Agency (GovTech); Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

GovTech Singapore seeks an experienced Programme Manager to lead Continuing Education & Training (CET) programmes, collaborating with internal schools, industry partners, and clients to deliver high-quality programmes and operational excellence.

You will manage end-to-end administration of short courses and customised programmes, coordinating with sponsors, funding agencies, trainers, and participants while ensuring learner satisfaction and compliance with regulatory requirements.

Qualifications

• Qualifications in Business Administration, Education, or a related field with at least 5 years of relevant work experience.
• Strong customer-centric mindset and the ability to manage multiple programmes and clients.
• Excellent communication and relationship management skills.
• Experience in stakeholder management and working with external partners or vendors.
• Attention to detail and problem-solving in programme administration and funding matters (e.g., SkillsFuture).

Responsibilities

• Build relationships with corporate clients, industry partners, and internal academic units.
• Ensure high-quality delivery and learner satisfaction for CET programmes.
• Manage end-to-end administration of short courses and customised programmes.
• Liaise with sponsors, funding agencies, trainers, and participants on programme matters.
• Track attendance, assessments, and compliance; handle financial reconciliation and timely payments.

Skills

Stakeholder management

Client relations

Communication

Team player

Multitasking

Relationship management

Problem solving

Attention to detail

Education

Business Administration or Education degree

Tools

MS Office

AI tools

Job description

What the role is

You will be responsible for the planning, coordination, and execution of Continuing Education & Training (CET) programmes, partnering with internal schools, industry stakeholders, and clients to deliver seamless, high-quality programmes and operational excellence.

What you will be working on

Programme Management

• Build strong relationships with external stakeholders such as corporate clients, industry partners, and internal stakeholders such as academic schools and departments.
• Ensure high-quality delivery and learner satisfaction.
• Manage the end-to-end administration of short courses and customised programmes.
• Liaise with sponsoring companies, funding agencies, trainers, programme partners, and participants on all programme-related matters.
• Respond to enquiries from prospective participants and corporate clients with a strong client-centric mindset.
• Update website, EDM, social media sites on programme information to ensure accuracy and relevance.

Operational Excellence

• Operational Excellence Manage grant and programme reporting to ensure accurate and timely submissions to relevant funding agencies.
• Resolve administrative issues highlighted by applicants and participants.
• Ensure accurate tracking of attendance, assessment outcomes, and administrative compliance.
• Manage financial reconciliation reports, and timely payments to training partners.
• Ensure compliance with institutional and regulatory requirements.

What we are looking for

• Qualifications in Business Administration, Education, or a related field, with at least 5 years of relevant work experience.
• Strong customer-centric, team player, able to manage multiple programme and clients concurrently and independently.
• Good communication and relationship management skills.
• Experience in managing stakeholder relationships and working with external partners or vendors.
• Detail-oriented, with strong problem-solving skills in handling programme administration and funding matters (e.g. SkillsFuture course funding schemes)
• Proficient in MS office and experience using AI tools (eg. ChatGPT, Copilot, Claude).