Programme & System Operations Lead - UX & Design

Skills and Workforce Development Agency; Singapore; On-site; SGD 50,000 - 84,000; Full time

Job summary

The Skills and Workforce Development Agency is seeking a professional to support experience design and system enhancements for TAS and SFLP. You will coordinate with system owners, IT teams and stakeholders, gather business requirements and contribute to UI/UX improvements to ensure user needs are met.

Additionally, you will prepare regular reports and dashboards, manage enquiries, and maintain programme communications and resources, ensuring timely, accurate outcomes and strong collaboration

Qualifications

• Familiarity with government programmes or schemes is an advantage.
• Preferred with at least 3 years in a related field.
• Strong organisational and documentation skills with attention to detail.
• Ability to manage multiple tasks concurrently and work independently.
• Good written and verbal communication skills.

Responsibilities

• Coordinate with system owners, IT teams and stakeholders on system issues, change requests and enhancements.
• Work on UI/UX design where relevant to meet user needs.
• Gather and document business requirements for system improvements.

Skills

Experience design

UI/UX design

Requirements gathering

Documentation

Multitasking

Communication skills

Familiarity with government programmes

Tools

Dashboards/Reporting

Job description

The Skills and Workforce Development Agency is seeking a professional to support experience design and system enhancements for TAS and SFLP. You will coordinate with system owners, IT teams and stakeholders, gather business requirements and contribute to UI/UX improvements to ensure user needs are met.

Additionally, you will prepare regular reports and dashboards, manage enquiries, and maintain programme communications and resources, ensuring timely, accurate outcomes and strong collaboration