Programme Operations Officer | Outram Park, 5 Months

BUSINESS EDGE PERSONNEL SERVICES PTE LTD; Singapore; On-site; SGD 14,000 - 19,000; Full time

Job summary

BUSINESS EDGE PERSONNEL SERVICES PTE LTD is seeking a detail-oriented administrator to support IO programmes and data management. Responsibilities include vetting monthly eDMs, scheduling events, managing accounts, creating CSAT surveys, and producing regular reports.

The ideal candidate has a Diploma or GCE A-Level with at least two years of relevant experience, strong communication and coordination skills, and proficiency with Microsoft Office and Power BI.

Qualifications

• Diploma or GCE A-Level with 2+ years of relevant work experience.
• Strong communication and coordination skills.
• Proficiency in Microsoft Office suite and Power BI.

Responsibilities

• Vet monthly eDMs.
• Schedule IO BAP events, handle cancellations and penalty waivers.
• Manage IO BAP accounts: create, enable, update, delete.
• Create CSAT surveys and analyse results.
• Prepare monthly CSAT and audit reports.
• Verify accruals and processing of monthly invoicing.
• Verify deployment of co-trainer and co-facilitator teams.
• Support data management and dashboard for IO programmes.

Skills

Communication

Project coordination

Time management

Education

Diploma or A-Level

Tools

Excel

PowerPoint

Word

Outlook

Power BI

Job description

Job Scope

• Monthly eDM vetting
• IO BAP event scheduling, cancellation, penalty waiver
• IO BAP accounts management (create, enable, update, delete)
• Creation of CSAT surveys
• Monthly CSAT report
• Monthly/weekly audit reports
• Monthly accrual submissions from vendors
• Monthly invoicing verifications
• Monthly verification ofco-trainer/co-facilitators deployment
• Health Ambassador attendance reportsBAP attendance consolidation for Community Steps Challenge for Community Partners
• Support data management and analysis for IO programmes, including consolidating datasets across various sources, tracking participation and programme outcomes, and maintaining the department dashboard

Location: Outram Park

Salary: $12/H

Period: Sep 26 to Feb 27

Working Hours: Mondays to Fridays (office hours)

Requirements

• At least a Diploma or GCE 'A' Level qualification with a minimum of 2 years of relevant work experience
• Good communication, project coordination, and time management skills
• Proficiency in Microsoft programmes (Excel, PowerPoint, Word, Outlook, Power BI)
• Experience in scheduling, invoice processing, data verification, and stakeholder coordination
• Basic familiarity with Python or other data tools would be an advantage

EA License No.: 96C4864
Reg. No.: R26161270 JOEY TAY YI TING