Product Designer

CPF Board; Singapore; Hybrid; SGD 60,000 - 100,000; Full time

Benefits offered by this job

Annual leave

Pro-family leave

Medical and dental benefits

Access to recreational activities

Job summary

CPF Board's Design Excellence Centre (DXC) is seeking a Product Designer to tackle complex user problems through research, interaction design, and prototyping for web and mobile platforms.

You'll collaborate with product owners, managers, and developers to deliver end-to-end solutions that improve member experiences. The role is a 1-year contract with potential for renewal and permanent placement.

Qualifications

• Experience designing end-to-end digital products.
• Ability to independently plan and conduct user research and apply findings to design decisions.
• Background in high-performing product environments with emphasis on design quality and iterative delivery.

Responsibilities

• Work through design problems end-to-end, from identifying user needs and concepts to defining a product and crafting interactions.
• Plan and conduct user research to inform product decisions.
• Synthesize business, technology, user, and content requirements into user flows, interaction designs, prototypes, and detailed interfaces.
• Communicate design concepts, rationales, and trade-offs to stakeholders clearly.
• Collaborate with product owners and managers to identify and prioritise product improvements based on needs and evidence.
• Work with developers through implementation to ensure the delivered experience reflects the design intent.

Skills

End-to-end product design

User research

Figma

Prototyping

Information architecture

Cross-functional collaboration

Tools

Figma

Job description

CPF Board is a Singapore government statutory board that administers the Central Provident Fund, serving over 4 million members across retirement, healthcare, and housing needs. Its Design Excellence Centre (DXC) works with departments across the organisation to create and improve digital services that are accessible and focused on members.

The role

This is a product designer position within the DXC, focused on solving complex user problems through research, interaction design, and prototyping. You would work across responsive web and native app platforms, collaborating with product owners, managers, and developers. The position is a 1-year full-time contract directly under CPF Board's payroll, with an option to renew and potential for emplacement into a permanent position. Seniority and job title will be set based on individual experience.

What you would do

• Work through design problems end-to-end, from identifying user needs and generating concepts through to defining a product and crafting how people interact with it.
• Plan and conduct user research to understand user needs and inform product and design decisions.
• Synthesise business, technology, user, and content requirements into user flows, interaction designs, prototypes, and detailed interface designs.
• Communicate design concepts, rationales, and trade-offs clearly to stakeholders.
• Work closely with product owners and managers to identify and prioritise product improvements based on needs and evidence.
• Collaborate with developers through implementation to ensure the delivered experience reflects the design intent.

What they are looking for

• Relevant experience designing and delivering end-to-end digital products, with hands-on capability across responsive web and native app platforms.
• Ability to independently plan and conduct user research and apply findings to design decisions.
• A background in high-performing product environments with an emphasis on design quality, evidence, and iterative delivery.
• Skill at advocating for good design practices and user needs with stakeholders, including the ability to negotiate ambiguity while driving work forward.
• Proficiency in contemporary design tools such as Figma and FigJam.
• Familiarity with framing complex user and product problems, simplifying user flows, and building wireframes, prototypes, and visual designs.
• Familiarity with design facilitation, documentation, and contributing to governance guides.
• Comfort experimenting with emerging tools, including AI, to explore, prototype, and test ideas.
• Adaptability in managing competing priorities while maintaining focus on user and organisational outcomes.
• Skills in illustration, animation, UX writing, product management, content strategy, or information architecture are a bonus.

Working arrangements

The role is based in Singapore and operates on a hybrid work model that offers flexibility for remote work, subject to service requirements.

Pay and benefits

• annual leave
• pro-family leave
• medical and dental benefits
• access to recreational activities

Promotion opportunities are based on capability and on-the-job performance.