Product Designer - Hybrid (Public Service Impact)

CPF Board; Singapore; Hybrid; SGD 60,000 - 100,000; Full time

Benefits offered by this job

Hybrid work model

Annual leave

Pro-family leave

Medical and dental benefits

Recreational activities

Job summary

CPF Board in Singapore is seeking a Senior Product Designer to join the Design Excellence Centre. This role focuses on solving complex user problems through research, interaction design, and prototyping, with an emphasis on public service impact.

You will work end-to-end on digital services for CPF members, conduct user research, translate requirements into flows and interfaces, and collaborate with product, tech, and governance teams in a hybrid setup.

Qualifications

• Experience designing and delivering end-to-end digital products for web and native apps.
• Ability to independently plan and conduct user research and apply findings to inform product and design decisions.
• Background in high-performing product environments with emphasis on design quality and iterative delivery.
• Advocate for good design with stakeholders and negotiate ambiguity while driving work forward.
• Proficiency in design tools such as Figma and FigJam.
• Familiarity with framing complex problems, simplifying flows, and building wireframes and prototypes.
• Open to using AI tools to prototype and test ideas.
• Owner's mindset to create meaningful impact through public service and user-centred design.

Responsibilities

• Work through design problems end-to-end, from identifying user needs to defining a product and interaction.
• Plan and conduct user research to understand user needs and inform decisions.
• Synthesize requirements into user flows, interaction designs, prototypes, and interfaces.
• Communicate design concepts, rationales, and trade-offs to stakeholders.
• Collaborate with product owners and managers to prioritise product improvements.
• Work with developers to ensure the delivered experience matches the design intent.

Skills

End-to-end product design

User research

Stakeholder communication

Figma

FigJam

Prototyping

Tools

Figma

FigJam

Prototyping tools

Job description

CPF Board in Singapore is seeking a Senior Product Designer to join the Design Excellence Centre. This role focuses on solving complex user problems through research, interaction design, and prototyping, with an emphasis on public service impact.

You will work end-to-end on digital services for CPF members, conduct user research, translate requirements into flows and interfaces, and collaborate with product, tech, and governance teams in a hybrid setup.