Private Bank Client Service Associate — Elevate Client Experience

JPMORGAN CHASE BANK, N.A.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

JPMorgan Chase Bank, N.A. in Singapore seeks an Associate in Client Service to act as the primary contact for service needs of Private Bank clients. You will support Bankers and Investors by coordinating with product partners and operations for a seamless, integrated client experience across Private Bank products.

You will handle day-to-day account administration, transactions, KYC, and documentation, while driving proactive, personalized service and client relationships.

Qualifications

• Bachelor’s degree in any discipline.
• 3 years of solid Client Service / Relationship Management experience from Private Bank.
• Good working knowledge of Private Banking products and related operational processes.
• High sensitivity to Private Banking Control standards for money transfers and servicing.
• Strong interpersonal skills to maintain and deepen client relationships.
• Ability to interact with clients directly and resolve inquiries independently.
• Knowledge of systems including Outlook, Excel, and Adobe Acrobat; CACS certification is essential.

Responsibilities

• Act as primary contact with external clients and Integrated team for day-to-day account administration and servicing.
• Provide proactive personalized service on transactions and product servicing.
• Assist clients with account maintenance requests and KYC/documentation updates.
• Outreach to clients for digital adoption.
• Assist bankers in credit facility execution and remediation campaigns as needed.

Skills

Interpersonal skills

Client relationship management

Problem solving

Teamwork

Attention to detail

Education

Bachelor’s degree in any discipline

Tools

Outlook

Excel

Adobe Acrobat

Job description

JPMorgan Chase Bank, N.A. in Singapore seeks an Associate in Client Service to act as the primary contact for service needs of Private Bank clients. You will support Bankers and Investors by coordinating with product partners and operations for a seamless, integrated client experience across Private Bank products.

You will handle day-to-day account administration, transactions, KYC, and documentation, while driving proactive, personalized service and client relationships.