Pricing & Concession Operations Manager

Changi Airports International Pte Ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Changi Airports International Pte Ltd is seeking a Manager for Tenancy & Concession Operations (Pricing) to support pricing governance, analytics, and process improvement across Airside Concessions. The role will oversee pricing compliance among retail tenants and develop data-driven insights for management and stakeholders.

The incumbent will contribute to automation initiatives, monitor pricing trends, and participate in cross-divisional projects to enhance operational readiness and continuity

Qualifications

• Degree in Business, Economics, Finance, Data Analytics, Operations, or related field.
• 6–8 years of relevant working experience.
• Strong Excel, PowerPoint, and communication skills.

Responsibilities

• Pricing governance and compliance: lead pricing checks, monitor tenant compliance, assess non-compliance and support policy reviews.
• Commercial reporting and insights: consolidate pricing trends, maintain decks/reports, evaluate pricing experiments, support overseas price comparisons.
• Pricing automation and process improvement: coordinate with vendors and stakeholders, validate outputs, troubleshoot issues, improve workflows for scalable monitoring.
• Business continuity, sustainability and operations readiness: maintain tenant/vendor contacts, support BCP and sustainability initiatives, contribute to exercises and training.

Skills

Excel

PowerPoint

Data analytics

Stakeholder management

Project management

Education

Bachelor's degree in Business, Economics, Finance, Data Analytics, Operations, Engineering

Job description

Changi Airports International Pte Ltd is seeking a Manager for Tenancy & Concession Operations (Pricing) to support pricing governance, analytics, and process improvement across Airside Concessions. The role will oversee pricing compliance among retail tenants and develop data-driven insights for management and stakeholders.

The incumbent will contribute to automation initiatives, monitor pricing trends, and participate in cross-divisional projects to enhance operational readiness and continuity