Presales Solutions Engineer — Demos, Observability & AI

BEATHCHAPMAN (PTE. LTD.); Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

BeathChapman Pte Ltd is seeking a Presales Solutions Engineer to join their Singapore team. The role combines hands‑on technical work with customer discussions, product demonstrations and technical evaluations, collaborating with sales, product and engineering to tailor solutions for each customer.

The ideal candidate has 3+ years in technical roles with strong customer-facing experience, cloud and observability tooling, and the ability to explain complex concepts to diverse audiences.

Qualifications

• At least 3 years of relevant experience, including hands‑on technical work in software engineering, cloud, DevOps, SRE, security engineering or a related field
• Customer‑facing technical experience in presales, professional services, implementation or client workshops is strongly preferred. Engineers looking to move into presales are also welcome
• Able to write or debug code or scripts, work with APIs and troubleshoot technical issues
• Practical experience with at least one cloud platform, such as AWS, Azure or Google Cloud
• Working knowledge of Linux, application architectures and containers; familiarity with Kubernetes would be useful
• Able to explain technical concepts clearly to both technical and business audiences
• Practical experience using AI assistants or coding tools, with the ability to check, test and explain the results
• Exposure to monitoring, APM or observability tools such as Datadog, Dynatrace, New Relic, Splunk, Elastic or Grafana would be an advantage

Responsibilities

• Work with the sales team to understand customers' systems, operational challenges and what they want to achieve
• Lead technical discussions and recommend solutions that fit each customer's environment
• Build and present tailored demos and proofs of concept, with clear objectives agreed with the customer up front
• Get hands‑on during evaluations - connecting data sources, setting up dashboards and alerts, and troubleshooting integration issues
• Use metrics, logs and traces to investigate performance problems and walk customers through the findings
• Prepare solution proposals, architecture diagrams and responses to technical queries, RFPs and security questionnaires
• Work with product, engineering and support teams on technical issues and customer onboarding
• Run technical workshops and training for customers and partners, and keep demo environments and guides up to date
• Use AI tools in day‑to‑day research, scripting and preparation, and take responsibility for checking the output

Skills

Presales

Technical consulting

Software engineering

Cloud platforms

DevOps

SRE

Security engineering

APIs

Linux

Containers

Kubernetes

AI tools

Observability tools

Tools

Datadog

Dynatrace

New Relic

Splunk

Elastic

Grafana

Job description

BeathChapman Pte Ltd is seeking a Presales Solutions Engineer to join their Singapore team. The role combines hands‑on technical work with customer discussions, product demonstrations and technical evaluations, collaborating with sales, product and engineering to tailor solutions for each customer.

The ideal candidate has 3+ years in technical roles with strong customer-facing experience, cloud and observability tooling, and the ability to explain complex concepts to diverse audiences.