Presales Director / Manager- Cybersecurity

Ex Search; Singapore; Sur place; SGD 120 000 - 180 000; Plein temps

Résumé du poste

Ex Search is seeking a seasoned Regional Technical Support and Solutions Lead to drive pre-sales engagements across Southeast Asia, including Singapore, Indonesia, and Thailand. You will analyze client needs, run POC tests, and demonstrate cybersecurity solutions aligned with local business contexts.

The role covers international bidding, proposal development, channel enablement, and close collaboration with R&D on product feedback for overseas compliance.

Qualifications

• Bachelor's degree or higher in Computer Science, Information Security, Communication Engineering, or related fields.
• 5–10 years in cybersecurity with at least 3 years in pre-sales or technical support for overseas markets; familiarity with Zero Trust, SASE, cloud security, and data security in international markets.
• Familiarity with international security architectures and local compliance standards in Southeast Asia (e.g., PDPA, PDP Law).
• Understanding of cloud computing (AWS/Azure/GCP) regional deployment, big data, and industrial internet security.
• Strong cross-cultural communication and English documentation skills; ability to produce technical proposals and whitepapers independently.
• Preferred certifications (e.g., CISSP, CISM, CCSP, PMP) and experience with leading SEA tech companies or international security vendors are a plus.

Responsabilités

• Provide pre-sales technical support and lead POC testing for Southeast Asia clients.
• Lead international bidding and draft RFP/RFI responses and technical deviation statements.
• Develop English-language industry solutions, best practice case studies, and application scenario docs for SEA market.
• Enable local channel partners and support sales to identify opportunities; speak at regional events.
• Monitor SEA cybersecurity market trends and provide product feedback to R&D for overseas compliance.

Connaissances

Cross-cultural comms

English presentation

Technical proposals

Formation

Bachelor's degree or higher

Outils

AWS

Azure

GCP

Description du poste

Job Responsibilities

• 1. Regional Technical Support & Solution Implementation: Provide pre-sales technical support to clients in Southeast Asia (Singapore, Indonesia, Thailand, Vietnam, etc.), including requirements analysis, technical workshops, POC testing, and product demonstrations, ensuring technical solutions are deeply integrated with local business scenarios.
• 2. International Bidding & Tender Management: Lead bidding projects for government agencies and large enterprises in Southeast Asia; draft international-standard proposals (RFP/RFI responses) and technical deviation statements; conduct on-site presentations and Q&A sessions in English.
• 3. Localized Solution Development: Develop and deliver English-language industry solutions, best practice case studies, and application scenario documentation tailored to Southeast Asian market characteristics (e.g., Fintech, cross-border e-commerce, digital government).
• 4. Channel Enablement & Ecosystem Cooperation: Support technical training for local channel partners (Resellers/MSPs) and assist sales teams in identifying business opportunities; serve as a keynote speaker at regional security summits or marketing events to enhance the brand's technical influence.
• 5. Competitive Analysis & Product Feedback: Monitor Southeast Asian cybersecurity market trends and analyze the local strategies of international competitors (e.g., Palo Alto, Fortinet, Check Point); provide product optimization recommendations to the R&D team that align with overseas compliance requirements.

Job Requirements

• 1. Education & Major: Bachelor’s degree or higher in Computer Science, Information Security, Communication Engineering, or related fields; excellent English proficiency (CET-6/TEM-8/IELTS 6.5+) with the ability to independently conduct business negotiations and technical presentations entirely in English.
• 2. Industry Experience: 5–10 years of experience in the cybersecurity industry, including at least 3 years in pre-sales or technical support for overseas markets (specifically Southeast Asia); familiarity with implementation models for Zero Trust, SASE, cloud security, and data security products in international markets.
• Technical & Compliance Expertise: Familiarity with mainstream international security architectures and local compliance standards in Southeast Asia (e.g., PDPA in Singapore, Malaysia, and Thailand; PDP Law in Indonesia).
• In-depth understanding of cloud computing (AWS/Azure/GCP international regions), big data, and industrial internet security.
• Core Competencies: Exceptional cross-cultural communication skills, capable of effectively engaging with clients from diverse cultural backgrounds.
• Strong English documentation skills; able to independently produce high-quality technical proposals and whitepapers.
• Proven ability to resolve complex technical issues and coordinate product and R&D resources under high-pressure conditions to drive successful Proof of Concept (POC) projects.
• Preferred Qualifications: Possession of internationally recognized security or project management certifications (e.g., CISSP, CISM, CCSP, PMP).
• Prior experience with leading Southeast Asian technology companies (e.g., Grab, SeaGroup, GoTo) or international security vendors (e.g., Palo Alto, Fortinet, Trend Micro) is highly desirable.