Presales Director / Manager- Cybersecurity

ex.search pte. ltd.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

ex.search pte. ltd. seeks a regional technical specialist to deliver pre-sales support across Southeast Asia, tailoring solutions to local business contexts and leading POC validation.

You will draft proposals, present to clients in English, and develop market-specific case studies while enabling partners and contributing to regional events.

Qualifications

• Bachelor's degree or higher in a related field; fluent English for negotiations and presentations.
• 5–10 years in cybersecurity with at least 3 in pre-sales or technical support for overseas markets.
• Familiarity with Zero Trust, SASE, cloud security and data security in international contexts.

Responsibilities

• Provide pre-sales technical support to SEA clients, including requirements analysis, workshops, POC testing and demos.
• Lead bidding for government and large enterprises; draft proposals and give on-site English presentations.
• Develop English-language industry solutions and case studies tailored to SEA market traits.
• Train local partners and support sales in identifying opportunities; speak at regional security events.
• Monitor SEA cybersecurity trends and advise R&D on product improvements for overseas compliance.

Skills

Cross-cultural communication

English documentation

POC coordination

Pre-sales/tech support

Education

Bachelor's degree in CS/InfoSec/CE

Tools

AWS

Azure

GCP

Job description

Job Responsibilities

1. Regional Technical Support & Solution Implementation: Provide pre-sales technical support to clients in Southeast Asia (Singapore, Indonesia, Thailand, Vietnam, etc.), including requirements analysis, technical workshops, POC testing, and product demonstrations, ensuring technical solutions are deeply integrated with local business scenarios.
2. International Bidding & Tender Management: Lead bidding projects for government agencies and large enterprises in Southeast Asia; draft international-standard proposals (RFP/RFI responses) and technical deviation statements; conduct on-site presentations and Q&A sessions in English.
3. Localized Solution Development: Develop and deliver English-language industry solutions, best practice case studies, and application scenario documentation tailored to Southeast Asian market characteristics (e.g., Fintech, cross-border e-commerce, digital government).
4. Channel Enablement & Ecosystem Cooperation: Support technical training for local channel partners (Resellers/MSPs) and assist sales teams in identifying businessopportunities; serve as a keynote speaker at regional security summits or marketing events to enhance the brand's technical influence.
5. Competitive Analysis & Product Feedback: Monitor Southeast Asian cybersecurity market trends and analyze the local strategies of international competitors (e.g., Palo Alto, Fortinet, Check Point); provide product optimization recommendations to the R&D team that align with overseas compliance requirements.

Job Requirements

1. Education & Major: Bachelor’s degree or higher in Computer Science, Information Security, Communication Engineering, or related fields; excellent English proficiency (CET-6/TEM-8/IELTS 6.5+) with the ability to independently conduct business negotiations and technical presentations entirely in English.
2. Industry Experience: 5–10 years of experience in the cybersecurity industry, including at least 3 years in pre-sales or technical support for overseas markets (specifically Southeast Asia); familiarity with implementation models for Zero Trust, SASE, cloud security, and data security products in international markets.

• Technical & Compliance Expertise: Familiarity with mainstream international security architectures and local compliance standards in Southeast Asia (e.g., PDPA in Singapore, Malaysia, and Thailand; PDP Law in Indonesia).
• In-depth understanding of cloud computing (AWS/Azure/GCP international regions), big data, and industrial internet security.
• Core Competencies: Exceptional cross-cultural communication skills, capable of effectively engaging with clients from diverse cultural backgrounds.
• Strong English documentation skills; able to independently produce high-quality technical proposals and whitepapers.
• Proven ability to resolve complex technical issues and coordinate product and R&D resources under high-pressure conditions to drive successful Proof of Concept (POC) projects.
• Preferred Qualifications: Possession of internationally recognized security or project management certifications (e.g., CISSP, CISM, CCSP, PMP).
• Prior experience with leading Southeast Asian technology companies (e.g., Grab, SeaGroup, GoTo) or international security vendors (e.g., Palo Alto, Fortinet, Trend Micro) is highly desirable.