Premium Wine Retail Concierge

WINE PORTAL HOLDING PTE. LTD.; Singapore; On-site; SGD 31,000 - 47,000; Full time

Job summary

Grand Cru Wine Concierge in Singapore is seeking a Retail Executive to deliver premium wine retail and dining experiences. You will assist customers, provide product recommendations, and promote memberships while supporting daily retail and bar operations.

The role combines wine knowledge with service excellence, including POS transactions and inventory upkeep. Weekend and holiday shifts are expected in a fast-paced luxury environment.

Qualifications

• Diploma or equivalent in Hospitality, F&B, Retail, Business, or related field preferred.
• Prior experience in retail, hospitality, F&B, customer service, or wine roles is an advantage.
• Passion for wine, food, and delivering excellent customer service.
• Good communication and interpersonal skills.
• Customer-oriented with a service-minded attitude.

Responsibilities

• Welcome and assist customers in selecting wines, spirits, and related products.
• Provide personalised product recommendations based on customers' preferences and occasions.
• Promote retail products, memberships, and events; achieve sales targets.
• Deliver a warm, attentive customer experience at all times.
• Provide attentive food and beverage service and take orders.
• Maintain clean and well-presented dining and service areas.

Skills

Sales skills

Customer service

Wine knowledge

Communication skills

Shift flexibility

Education

Diploma in Hospitality or related field

Tools

POS systems

Job description

Grand Cru Wine Concierge in Singapore is seeking a Retail Executive to deliver premium wine retail and dining experiences. You will assist customers, provide product recommendations, and promote memberships while supporting daily retail and bar operations.

The role combines wine knowledge with service excellence, including POS transactions and inventory upkeep. Weekend and holiday shifts are expected in a fast-paced luxury environment.