Premium Medical Client Experience Executive

Manpower Staffing Services (Singapore) Pte Ltd

Singapore

On-site

SGD 36,000 - 43,000

Full time

13 days ago

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Benefits offered by this job

Performance bonus

AWS (Annual Wage Supplement)

Incentives

Job summary

Manpower Staffing Services (Singapore) Pte Ltd in Singapore is seeking a Client Experience Executive to deliver a seamless, high-touch client journey in a premium healthcare and wellness setting. You will welcome clients, guide appointments, and support daily clinic operations with a professional demeanour.

The role requires 1–3 years in healthcare, hospitality, or front-desk environments and a proactive, confidential approach.

Qualifications

1–3 years experience in healthcare, clinic operations, customer service, hospitality, concierge or front-desk environments.
Experience in clinic/hospital/wellness/ aesthetic or luxury service settings advantageous.
Excellent communication and interpersonal skills.
Service-oriented with a passion for delivering exceptional client experiences.
Organisational skills with multitasking in a fast-paced environment.
Meticulous, proactive, and committed to client confidentiality.
Positive attitude and willingness to learn and adapt.

Responsibilities

Welcome and check in clients professionally.
Guide clients through appointments and explain next steps.
Coordinate appointments and support daily clinic operations.
Assist doctors with room preparation and administrative support.
Maintain accurate client records and documentation.
Follow up on reports, invoices, confirmations, and client requests.
Monitor appointment flow and communicate scheduling changes.
Ensure consultation rooms and client areas are clean, organised, and well-stocked.
Address client concerns professionally and elevate issues when required.