Pre Sales Specialist IT Infrastructure

RADIX BERRIE PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Radix Berrie Pte. Ltd. is seeking a seasoned Technology Pre-Sales Engineer to drive technical excellence in the sales cycle. You will design tailored solutions, deliver compelling demonstrations, and support clients through POCs and workshops.

You will collaborate with sales, product management, and engineering to align capabilities with client requirements. Strong communication and a customer-first mindset are essential for success in this role.

Qualifications

• Requires minimum 5 years in a pre-sales engineering role, preferably in system integration.
• Diploma in IT/Engineering or related field or Bachelor’s in CS is desirable.
• Strong knowledge of system integration, networking, and enterprise IT infrastructure.

Responsibilities

• Design tailored solutions and architectures with the sales team.
• Provide technical support and run POCs, workshops, and demonstrations.
• Engage with clients as the primary technical contact and address queries and objections.
• Collaborate with product, engineering, and sales to align on capabilities and roadmap.
• Create documentation including diagrams, specifications, and implementation guides.
• Deliver training materials for sales teams and clients.

Skills

System integration

Networking

Enterprise IT

Cloud computing

Virtualization

Security

Data management

Solution design

Communication

Presentation

Problem solving

Customer focus

Education

Diploma in IT/Engineering or related field

Bachelor's in Computer Science desirable

Tools

Diagrams tools

CRM/Sales tools

Job description

We are seeking a dynamic and experienced Technology Pre-Sales Engineer to join our team at Radix Berrie As a key member of the pre-sales engineering team, you will play a critical role in driving the sales process by providing technical expertise, solution design, and strategic guidance to our clients. Your deep understanding of technology and system integration will help in demonstrating the value of our solutions and ensuring customer success.

Responsibilities

Solution Design and Architecture

• Collaborate with the sales team to understand client requirements and design tailored solutions.
• Develop and present technical proposals, including solution architectures, implementation plans, and cost estimates.

Technical Expertise

• Provide in-depth technical support and consultancy to customers during the pre-sales phase.
• Conduct product demonstrations, proof of concepts (POCs), and technical workshops.
• Stay up-to-date with the latest technology trends and products relevant to the company's offerings.

Client Engagement

• Primary technical point of contact for the Sales Team
• Act as the primary technical point of contact for potential clients.
• Build and maintain strong relationships with key stakeholders and decision-makers.
• Address technical queries and objections effectively to advance the sales process.

Collaboration

• Work closely with the sales, product management, and engineering teams to align on product capabilities and roadmap.
• Provide feedback to product management and engineering based on client interactions and market trends.

Documentation and Reporting

• Create and maintain detailed documentation for proposed solutions, including diagrams, technical specifications, and implementation guides.
• Prepare and deliver technical presentations to clients, partners, and internal teams.

Training and Enablement

• Conduct training sessions for sales teams to improve their technical understanding and sales effectiveness.
• Develop and deliver training materials and resources for clients and partners.

Qualifications

Education

• Diploma in Information Technology, Engineering, or a related field or Bachelor's degree in Computer Science desirable.

Experience

• Minimum of 5 years of experience in a pre-sales engineering role, preferably with a focus on system integration.
• Proven track record of designing and delivering complex technical solutions.

Technical Skills

• Strong knowledge of system integration, networking, and enterprise IT infrastructure.
• Familiarity with a wide range of technologies, such as cloud computing, virtualization, security, and data management.
• Proficiency in solution design tools and methodologies.

Soft Skills

• Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
• Strong problem-solving skills and the ability to think strategically.
• Customer-focused mindset with a strong commitment to delivering exceptional service.

Certifications

Relevant industry certifications (e.g., Microsoft Cisco, VMware, Veeam, Nutanix AWS) are highly desirable.