Policy Operations & Compliance Assistant

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 22,320 - 35,712; Full time

Job summary

RECRUIT EXPRESS PTE LTD is seeking an administrative professional to support employee benefits operations in Singapore. You will assist with issuing policy contracts and endorsements, as well as policy adjustments and member movements.

The role involves computing premiums, generating tax invoices, and coordinating with clients and intermediaries by phone or email. You will ensure records accuracy and help drive efficiency under the Section Head's guidance.

Qualifications

• Minimum Diploma or Degree in any discipline.
• Proficient in MS Office.

Responsibilities

• Assist in the issuance of policy contracts and endorsements.
• Assist in the issuance of policy adjustment, member movement.
• Responsible for premiums computation and experience refund.
• Ensure tax invoices/endorsement schedules/medical cards are issued timely.
• Liaise with direct clients/intermediaries on employee benefits related queries via phone calls or email.
• Ensure the accuracy of records entries & proper documentation.
• Understand the workflow and to work with Section Head on identifying areas of improvement for operations efficiency.
• Provide administrative support and perform ad-hoc tasks as assigned by Team Lead.
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks; and
• Highlight any potential concerns/risks and proactively shares best risk management practices.

Skills

MS Office

Education

Diploma or Degree in any discipline

Job description

RECRUIT EXPRESS PTE LTD is seeking an administrative professional to support employee benefits operations in Singapore. You will assist with issuing policy contracts and endorsements, as well as policy adjustments and member movements.

The role involves computing premiums, generating tax invoices, and coordinating with clients and intermediaries by phone or email. You will ensure records accuracy and help drive efficiency under the Section Head's guidance.