Insurance Policy Admin & Renewals Coordinator

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 33,000 - 67,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD is seeking a diligent Policy Administration Assistant to handle customer and agent enquiries relating to insurance policies, and to process new policies, renewals, endorsements, and amendments accurately.

You will maintain client and policy information in internal systems, prepare policy documents and cover letters, support renewal notices and claims-related reports, and liaise with internal teams, clients, and agents to resolve policy matters.

Qualifications

• Handle customer and agent enquiries relating to insurance policies.
• Process new policies, renewals, endorsements, and policy amendments accurately.
• Maintain and update client and policy information in internal systems.
• Review processed policies and documents to ensure accuracy and completeness.
• Prepare policy documents, cover letters, clauses, and related documentation.
• Support renewal administration, including preparing renewal notices and claims-related reports.
• Maintain proper filing and documentation of policy records.
• Ensure policy documentation and administrative materials are accurate and properly maintained.
• Liaise with internal teams, clients, and agents to resolve policy-related matters.
• Perform other ad-hoc duties as assigned.

Responsibilities

• Handle customer and agent enquiries relating to insurance policies.
• Process new policies, renewals, endorsements, and policy amendments accurately.
• Maintain and update client and policy information in internal systems.
• Review processed policies and documents to ensure accuracy and completeness.
• Prepare policy documents, cover letters, clauses, and related documentation.
• Support renewal administration, including preparing renewal notices and claims-related reports.
• Maintain proper filing and documentation of policy records.
• Ensure policy documentation and administrative materials are accurate and properly maintained.
• Liaise with internal teams, clients, and agents to resolve policy-related matters.
• Perform other ad-hoc duties as assigned.

Job description

RECRUIT EXPRESS PTE LTD is seeking a diligent Policy Administration Assistant to handle customer and agent enquiries relating to insurance policies, and to process new policies, renewals, endorsements, and amendments accurately.

You will maintain client and policy information in internal systems, prepare policy documents and cover letters, support renewal notices and claims-related reports, and liaise with internal teams, clients, and agents to resolve policy matters.