Policy & Insurance Operations Specialist

Oneglobal Broking Singapore Pte Ltd; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

Oneglobal Broking Singapore Pte Ltd is seeking an Operations Executive to support day-to-day administration and servicing of insurance policies. The role entails accurate processing of policy transactions, invoicing, insurer correspondence, documentation management, and operational support to brokers and client servicing teams.

The successful candidate will manage policy records, assist in regulatory compliance, and contribute to data accuracy and reporting within broker systems.

Qualifications

• Diploma or Degree in Business, Insurance, Finance, Accounting or related field.
• Insurance qualifications such as CGI, ANZIIF, or equivalent are advantageous.

Responsibilities

• Process policy administration tasks including new business, renewals, endorsements, cancellations and issuances.
• Provide operational support to brokers and account servicing teams; liaise with insurers, underwriters and clients on administrative matters.
• Generate premium invoices, debit notes and credit notes; process premium collections and insurer payments; support reconciliation of premiums, commissions and insurer statements.
• Ensure compliance with internal procedures and regulatory requirements; support KYC and client onboarding; maintain audit trails.
• Maintain data in insurance and broker management systems; prepare operational and management reports; monitor data quality and assist in process improvement initiatives.

Skills

Administrative skills

Organizational skills

Attention to detail

Communication skills

Multi-tasking

Excel

Education

Diploma or Degree in Business, Insurance, Finance, Accounting

Insurance qualifications (CGI, ANZIIF) advantageous

Tools

Excel

Job description

Oneglobal Broking Singapore Pte Ltd is seeking an Operations Executive to support day-to-day administration and servicing of insurance policies. The role entails accurate processing of policy transactions, invoicing, insurer correspondence, documentation management, and operational support to brokers and client servicing teams.

The successful candidate will manage policy records, assist in regulatory compliance, and contribute to data accuracy and reporting within broker systems.