Placemaking & Tenant Experience Lead

Jones Lang LaSalle Incorporated; Singapore; Presencial; SGD 42.000 - 60.000; Jornada completa

Descripción de la vacante

Jones Lang LaSalle Incorporated is seeking a Tenant Relations professional to ensure tenant satisfaction and retention within a Singapore-on-site property. You will organize events, prepare meeting documents, and manage budgets and vendor invoices while maintaining high service standards.

The role requires a tertiary qualification and at least two years of experience, with strong communication and conflict resolution skills to handle tenant needs and build strong relationships.

Formación

• Excellent communication skills to build rapport with tenants and resolve issues effectively.
• Customer-centric approach focused on tenant satisfaction.
• Experience in managing and resolving conflicts to maintain harmonious environments.

Responsabilidades

• Prepare weekly/monthly meeting documents and minutes.
• Organize social events & meetings for tenants.
• Implement strategies to enhance tenant satisfaction, engagement, and retention.
• Organize tenant programs, events, and networking opportunities to foster community.
• Stay informed about market trends to identify opportunities for tenant satisfaction improvements.
• Prepare accurate monthly performance reports and budget variance analyses for senior management.
• Prepare annual budgets and quarterly forecasts for operating expenditures.
• Manage accounts payable for the property, including invoicing and payments.
• Respond to problems and ensure compliance with rules and regulations.

Conocimientos

Excellent communication

Customer-centric

Conflict resolution

Negotiation

Relationship management

Educación

Tertiary qualification

Descripción del empleo

Jones Lang LaSalle Incorporated is seeking a Tenant Relations professional to ensure tenant satisfaction and retention within a Singapore-on-site property. You will organize events, prepare meeting documents, and manage budgets and vendor invoices while maintaining high service standards.

The role requires a tertiary qualification and at least two years of experience, with strong communication and conflict resolution skills to handle tenant needs and build strong relationships.