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ST Engineering is seeking a payroll professional to join our eServ team in Singapore. You will process end-to-end payroll across multiple cycles for 500+ staff, ensuring accurate data transfer from HRIS to the Payroll System and timely salary disbursements.
The role requires a Diploma and at least 3 years of payroll or claims processing experience, strong Excel skills, and meticulous attention to detail. You will collaborate with HR and finance to resolve discrepancies and support audits.
ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.
Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.
Join us at eServ, where reliability, excellence, and ethical business practices converge to redefine Business Process Outsourcing (BPO) services. As one of Singapore's premier home-grown BPO providers, we pride ourselves on our proven track record of financial strength, reliability, and ethical conduct. We don't just offer typical BPO solutions; we are your strategic partner, committed to delivering exceptional value and bridging the gaps that hinder business growth. Our wide range of services spans finance, payroll, HR, customer care, training and development, and advisory services, all designed to address the intricate challenges that businesses encounter in today's dynamic landscape. Partner with us and experience a seamless journey towards operational excellence and sustainable growth.
You will be part of a team responsible for processing payroll across multiple cycles, including both main and off-cycle runs. In this role, you will ensure the accuracy and completeness of data transferred from the HR Information System to the Payroll System, enabling timely and precise salary disbursements. You are also expected to be able to identify and report any discrepancies, and proactively suggest system enhancements to improve operational efficiency and effectiveness.
Process – Process end-to-end payroll for an organisation with a headcount of 500 or more, including but not limited to, pro-ration of salary for new hires and resignees, submission of monthly CPF and refunds, submission of NS and Government Paid Leave claims, processing transport/dental/medical claims from employees, ensuring accuracy of bank details and timely submission of bank files, providing payroll GL to the finance team for reconciliation, filing of IR21 for foreigner resignees and annual IR8A, etc.
Coordinate – Correspond with HR business partners to retrieve data and inputs necessary for relevant pay elements.
Investigate – Report data inaccuracies in payroll systems and report to managers and clients for advice. Highlight and recommend improvements and solutions to enhance operational efficiency and effectiveness.
Audit – Maintain a secured archival of payroll files to support annual and ad-hoc audit exercises.
Communicate – Provide clear and concise responses to any queries raised through email by employees and/or clients in a professional manner to achieve positive customer experience.