Payments Risk & QA Analyst (Underwriting & Ops)

Risk Hub; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Airwallex is seeking a Risk Domain QA expert to join the Quality Assurance team. You will drive risk operations programs, conduct daily QA checks, and deliver insightful monthly reports to improve processes and compliance.

The role requires 5+ years in risk management, strong regulatory knowledge, and excellent Mandarin/English communication in a fast-paced environment. This position is based in Singapore.

Qualifications

• Minimum 5 years of risk management experience in payments, financial services, or related industries.
• Deep understanding of regulatory requirements, brand risk, credit risk, fraud, and dispute management.
• At least 1–2 years of experience in process optimization.
• Previous Quality Control or Quality Assurance experience is highly desirable.
• Excellent verbal and written communication in Mandarin and English.

Responsibilities

• Conduct daily quality assurance checks on risk operations work to ensure compliance with internal standards and external regulatory requirements.
• Take ownership of risk domain QA programs, ensuring QA evaluations are completed with high productivity and precision.
• Deliver high-quality assessment results via monthly QA reports, identifying operational errors, procedural gaps, and system limitations.
• Analyze root causes of identified gaps and provide actionable solutions to address QA findings, closely monitoring the remediation process.
• Collaborate with global stakeholders across different functions to improve operational quality, procedures, and systems.
• Proactively lead or support global projects and initiatives for quality uplift.

Skills

Risk management

Quality Assurance

Process optimization

Analytical thinking

Mandarin English bilingual

Job description

Airwallex is seeking a Risk Domain QA expert to join the Quality Assurance team. You will drive risk operations programs, conduct daily QA checks, and deliver insightful monthly reports to improve processes and compliance.

The role requires 5+ years in risk management, strong regulatory knowledge, and excellent Mandarin/English communication in a fast-paced environment. This position is based in Singapore.