Payments Clearing & Operations Specialist

BANK OF CHINA LIMITED; Singapore; On-site; SGD 45,000 - 76,000; Full time

Job summary

BANK OF CHINA LIMITED in Singapore seeks a detail-oriented Payments Operations Analyst to support daily BAU processing across Cheque, GIRO, FAST and PayNow. The role requires accuracy, timely processing, and collaboration with internal teams and service providers.

You will monitor transactions, assist in testing and deployment, and contribute to SOP updates. English and Mandarin communication skills are essential to serve Head Office and external customers in a fast-paced banking environment.

Qualifications

• Familiar with local payment processing (FAST, PayNow, GIRO, Cheque Clearing).
• Minimum diploma or degree with at least 3 years of banking experience in payment processing and testing.
• Good team player, self-motivated and ability to learn fast.
• Effective communication in English and Mandarin to serve internal/external customers and Head Office.
• Good time management and ability to multitask in a fast-paced environment.
• Meticulous in details and able to complete tasks within the designated timeframe.
• Proficiency in MS Excel, Word and PowerPoint.
• Basic knowledge of Payment and AML/CFT will be an advantage.

Responsibilities

• Daily BAU processing of Cheque, GIRO, DDA Application, Standing Order, Salary Crediting, Insurance Payout, FAST & PayNow related transactions.
• Ensure daily BAU tasks are completed on time and within industry cutoff.
• Ensure accuracy in transaction processing, reconciliation, statistics recording and follow-up on exceptions.
• Provide 24x7 standby/adhoc support for production system maintenance and testing.
• Participate in-house or industry testing/exercises as assigned.
• Review processes and procedures to formulate process improvement, update SOP and user manual.
• Liaise with various business units, internal & external customers, service providers when required.
• Other ad-hoc or administrative tasks as assigned.

Skills

Payment processing

Team player

Time management

Stress management

English & Mandarin communication

Education

Diploma or Degree

Tools

Excel

Word

PowerPoint

Job description

BANK OF CHINA LIMITED in Singapore seeks a detail-oriented Payments Operations Analyst to support daily BAU processing across Cheque, GIRO, FAST and PayNow. The role requires accuracy, timely processing, and collaboration with internal teams and service providers.

You will monitor transactions, assist in testing and deployment, and contribute to SOP updates. English and Mandarin communication skills are essential to serve Head Office and external customers in a fast-paced banking environment.