Patient Services Concierge – Day Surgery Center

HSC HEALTH PTE. LTD.; Singapore; Sur place; SGD 36 000 - 58 000; Plein temps

Résumé du poste

HSC HEALTH PTE. LTD. seeks a detailed-oriented Front Office Concierge to support our day surgery team.

The role focuses on administrative functions, patient registration, inquiries, scheduling, and ensuring smooth operations in a fast-paced healthcare setting. The ideal candidate has a diploma, at least 3 years in administrative/patient-facing roles in healthcare, proficient in MS Office and healthcare management software, and demonstrates excellent organization, communication, and discretion.

Qualifications

• Diploma or equivalent required, healthcare administration preferred.
• At least 3 years in administrative/patient-fronting role, healthcare setting preferred.
• Proficient in MS Office and healthcare management software.
• Strong organizational, multitasking and communication skills.
• High level of professionalism and discretion.

Responsabilités

• Handle patient registration upon arrival at surgery centre.
• Manage enquiries via email, phone and WhatsApp.
• Book day surgery slots and update listings as needed.
• Prepare patient documentation and appointment scheduling.
• Liaise between clinics, doctors, patients and insurers.
• Address patient concerns in a professional manner.
• Organize electronic and physical filing.
• Assist in audits and inspections.
• Process insurance claims and related billing tasks.
• Assist with accounting duties, quotes and data tracking.

Connaissances

Organizational skills

Multitasking

Communication skills

Attention to detail

Problem-solving

Professionalism

Formation

Diploma or equivalent in healthcare administration or related field

Outils

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)

Healthcare management software

Description du poste

HSC HEALTH PTE. LTD. seeks a detailed-oriented Front Office Concierge to support our day surgery team.

The role focuses on administrative functions, patient registration, inquiries, scheduling, and ensuring smooth operations in a fast-paced healthcare setting. The ideal candidate has a diploma, at least 3 years in administrative/patient-facing roles in healthcare, proficient in MS Office and healthcare management software, and demonstrates excellent organization, communication, and discretion.