Patient Care Concierge: Front Desk & Scheduling

Recruit Express Pte Ltd; Singapore; On-site; SGD 25,000 - 30,000; Full time

Job summary

Recruit Express Pte Ltd is seeking a patient services assistant to greet and register patients, schedule appointments, and coordinate referrals. The role involves handling payments, answering inquiries, and ensuring timely resolution of concerns at a health monitoring station.

You will be stationed on a roster and involved in taking height, weight, and blood pressure for patients. Training will be provided; no prior healthcare experience is required.

Qualifications

• Minimum GCE ‘N’ level requirement.
• No experience required; training provided.
• Healthcare experience is advantageous but not mandatory.

Responsibilities

• Greet and register patients.
• Schedule patient appointments.
• Coordinate specialists' consultation referrals.
• Handle payments and respond to patient enquiries courteously.
• Manage patient concerns, ensuring timely resolution and escalation when necessary.
• Communicate effectively with patients to provide high level customer service.

Education

GCE 'N' level

Job description

Recruit Express Pte Ltd is seeking a patient services assistant to greet and register patients, schedule appointments, and coordinate referrals. The role involves handling payments, answering inquiries, and ensuring timely resolution of concerns at a health monitoring station.

You will be stationed on a roster and involved in taking height, weight, and blood pressure for patients. Training will be provided; no prior healthcare experience is required.