Patient Services Associate - Front Desk & Health Station

Recruit Express Pte Ltd; Singapore; On-site; SGD 29,000 - 40,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is seeking a Patient Service Associate to support patient care and admin duties in Polyclinics. You will greet and register patients, coordinate referrals, handle payments, and respond to inquiries in a courteous manner.

You will also manage patient concerns, ensuring timely resolution and escalation when needed, communicate effectively to deliver high-quality service, and be stationed at the Health monitoring station to take height, weight and blood pressure

Responsibilities

• Greet and register patients
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient enquiries in a courteous and professional manner
• Manage patient concerns, ensuring timely resolution and escalation when necessary
• Communicate effectively with patients to provide a high level of customer service
• Stationed at Health monitoring station; take height, weight and blood pressure for patients

Job description

Recruit Express Pte Ltd in Singapore is seeking a Patient Service Associate to support patient care and admin duties in Polyclinics. You will greet and register patients, coordinate referrals, handle payments, and respond to inquiries in a courteous manner.

You will also manage patient concerns, ensuring timely resolution and escalation when needed, communicate effectively to deliver high-quality service, and be stationed at the Health monitoring station to take height, weight and blood pressure