Patient Services Concierge — Front Desk & Scheduling

Recruit Express Pte Ltd; Singapore; On-site; SGD 29,000 - 38,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is hiring for a patient services role at our health monitoring station. You will greet and register patients, schedule appointments, coordinate referrals, and handle payments while delivering a high level of customer service.

You will be stationed at the health monitoring station according to roster, assisting with measuring height, weight and blood pressure, responding to patient inquiries, and escalating issues when needed to ensure timely resolutions.

Qualifications

• Greet and register patients
• Schedule patient appointments
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient inquiries
• Manage patient concerns and escalate when needed
• Communicate effectively with patients for high-quality service

Responsibilities

• Greet and register patients
• Schedule patient appointments
• Coordinate referrals to specialists
• Handle payments and respond to patient inquiries
• Manage patient concerns with timely resolutions
• Provide excellent patient service and communication
• Be stationed at the health monitoring station and assist with height/weight and blood pressure measurements

Job description

Recruit Express Pte Ltd in Singapore is hiring for a patient services role at our health monitoring station. You will greet and register patients, schedule appointments, coordinate referrals, and handle payments while delivering a high level of customer service.

You will be stationed at the health monitoring station according to roster, assisting with measuring height, weight and blood pressure, responding to patient inquiries, and escalating issues when needed to ensure timely resolutions.