Patient Services & Scheduling Specialist

Recruit Express Pte Ltd; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is seeking a patient services assistant to support front desk operations and health monitoring activities at our clinic. You will greet and register patients, schedule appointments, coordinate specialists' referrals, handle payments and inquiries with a high level of customer service, and escalate concerns when necessary.

You will be stationed at the health monitoring station based on the roster, assisting with taking height, weight and blood pressure for

Responsibilities

• Greet and register patients
• Schedule patient appointments
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient inquiries
• Manage patient concerns, ensuring timely resolution and escalation when necessary
• Communicate effectively with patients to provide a high level of customer service
• Will be stationed at the health monitoring station based on the roster. Involved in taking height/weight and blood pressure for patients at the health monitoring station

Job description

Recruit Express Pte Ltd in Singapore is seeking a patient services assistant to support front desk operations and health monitoring activities at our clinic. You will greet and register patients, schedule appointments, coordinate specialists' referrals, handle payments and inquiries with a high level of customer service, and escalate concerns when necessary.

You will be stationed at the health monitoring station based on the roster, assisting with taking height, weight and blood pressure for