Patient Care & Registration Specialist

Recruit Express Pte Ltd.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

Recruit Express Pte Ltd. is recruiting for a Patient Service Associate to support SingHealth Polyclinics. The role involves greeting and registering patients, coordinating referrals, handling payments and enquiries, and maintaining high levels of patient service.

You will be stationed at the Health monitoring station according to roster, with duties including taking height, weight and blood pressure as part of patient care and administrative support.

Responsibilities

• Greet and register patients
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient enquiries in a courteous and professional manner
• Manage patient concerns, ensuring timely resolution and escalation when necessary
• Communicate effectively with patients to provide a high level of customer service
• Will be stationed at Health monitoring station based on roster. Involved in taking height / weight and blood pressure for patients at Health monitoring station

Job description

Recruit Express Pte Ltd. is recruiting for a Patient Service Associate to support SingHealth Polyclinics. The role involves greeting and registering patients, coordinating referrals, handling payments and enquiries, and maintaining high levels of patient service.

You will be stationed at the Health monitoring station according to roster, with duties including taking height, weight and blood pressure as part of patient care and administrative support.