Patient Experience Associate — Front Desk & Wellness

Recruit Express Pte Ltd; Singapore; On-site; SGD 25,000 - 36,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is seeking a friendly front desk assistant to greet patients, register their details and manage inquiries.

You will schedule appointments, handle payments, and coordinate referrals with specialists while ensuring a high level of customer service.

Assigned to a health monitoring station, you will assist with basic measurements such as height, weight, and blood pressure according to the roster, contributing to patient care and service quality.

Qualifications

• Experience in customer service or healthcare front desk preferred.
• Ability to register patients and schedule appointments.
• Strong communication and problem-solving skills.

Responsibilities

• Greet and register patients.
• Schedule patient appointments.
• Coordinate referrals to specialists.
• Handle payments and respond to patient inquiries.
• Manage patient concerns with timely resolution and escalation when needed.
• Communicate effectively to provide high level customer service.
• Assist at health monitoring station with height, weight and blood pressure as rostered.

Skills

Customer service

Communication

Appointment scheduling

Payments handling

Problem resolution

Patient care

Job description

Recruit Express Pte Ltd in Singapore is seeking a friendly front desk assistant to greet patients, register their details and manage inquiries.

You will schedule appointments, handle payments, and coordinate referrals with specialists while ensuring a high level of customer service.

Assigned to a health monitoring station, you will assist with basic measurements such as height, weight, and blood pressure according to the roster, contributing to patient care and service quality.