Patient Services Associate — Cardiac Lab Front Desk

National Heart Centre Singapore; Singapore; On-site; SGD 32,000 - 44,000; Full time

Job summary

National Heart Centre Singapore is seeking an administrative assistant to support frontline services in the Cardiac Laboratory. You will welcome and register patients, schedule appointments, and manage cash collection alongside typing reports and maintaining office supplies.

You will answer calls, perform data entry, and liaise with other departments to ensure seamless patient service delivery. A pleasant demeanor and strong communication skills are essential for this role.

Qualifications

• GCE O/N level or a certificate in Office Skills/Business Studies.
• Proficient in Microsoft Office applications.
• Excellent communication skills and a pleasant disposition.

Responsibilities

• Greet patients and receive them at the front desk.
• Register patients and schedule appointments.
• Handle cash collections and basic payments.
• Perform data entry, typing of reports, and maintain office supplies.
• Answer phone calls and provide administrative support.
• Coordinate with other departments to ensure smooth service delivery.

Skills

Communication

Customer service

Education

GCE O/N level or Office Skills/Business Studies

Tools

Microsoft Office

Job description

National Heart Centre Singapore is seeking an administrative assistant to support frontline services in the Cardiac Laboratory. You will welcome and register patients, schedule appointments, and manage cash collection alongside typing reports and maintaining office supplies.

You will answer calls, perform data entry, and liaise with other departments to ensure seamless patient service delivery. A pleasant demeanor and strong communication skills are essential for this role.